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WhatsApp
Datadog

Connect Datadog to WhatsApp Business

Trigger an automatic workflow in WhatsApp Business the moment something happens in Datadog. Commercient Pulse handles the handoff in real time.

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Most popular Datadog + WhatsApp Business Pulses

WhatsApp
Datadog
When a monitor triggers an alert in Datadog, Pulse automatically sends a new Message in WhatsApp Business.
WhatsApp
Datadog
When a monitor recovers in Datadog, Pulse automatically sends a new Message in WhatsApp Business.
WhatsApp
Datadog
When an anomaly is detected in Datadog, Pulse automatically sends a new Message in WhatsApp Business.
WhatsApp
Datadog
When a customer replies in WhatsApp Business, Pulse automatically creates a new Monitor Alert in Datadog.
WhatsApp
Datadog
When a new message is received in WhatsApp Business, Pulse automatically creates a new Monitor Alert in Datadog.
WhatsApp
Datadog
When a message is delivered in WhatsApp Business, Pulse automatically creates a new Monitor Alert in Datadog.
*Pulses may vary based on your platform specifications

Why Commercient?

With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.

Monitor Alert automation

When a new dashboard is created in Datadog, Pulse fires instantly and sends a new Message in WhatsApp Business, so your team can act the moment it happens instead of waiting for someone to notice and follow up by hand.

Message automation

When a message is delivered in WhatsApp Business, Pulse automatically triggers the matching action in Datadog, so someone doesn't have to do it manually. It can create a new Monitor Alert the moment the event fires.

Datadog → WhatsApp Business alerts

Because each Pulse workflow is a single, one-way trigger, you can wire up exactly the alert you need. For example, notify the right person the instant a monitor recovers in Datadog, without waiting on a scheduled batch job.

WhatsApp Business → Datadog alerts

The same pattern works in reverse as its own independent workflow. Set up a second Pulse trigger so that a customer replies in WhatsApp Business kicks off its own automatic action back in Datadog.

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See why more customers are choosing Commercient than any other solution

Commercient gets the SYSPRO data to our sales team as quickly as possible. So they’re armed with information when they’re looking at leads and opportunities in Salesforce.

Virgilio Felix
Chief Operating Officer at Café Spice

We had an odd ERP system, and Commercient were one of the few that were able to really support it well.

Todd Brown
Director of Lab Products and Electronic Materials at Polysciences

The sales guys on the US side were so impressed with how we’ve been doing this that now our Netherlands office wants the same sort of feel and the same efficiency on their team.

Vashti Ramgoolam
Director of Sales Administration at AudioQuest

We have inventory, buy/sell pricing, and customer details all synced over to Salesforce.. so Commercient definitely helps us.

Andrew Williams
General Manager at Maxijet Australia
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Level up your Datadog to WhatsApp Business integration with Agentic AI. Securely extract, summarize, and transform your integration data.

About Datadog

Datadog is a developer and DevOps platform used to manage code, deployments and infrastructure.

About WhatsApp Business

WhatsApp Business is a communication platform used for messaging, calls and team collaboration.

What customers have to say

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Rob Mogolov

★★★★★

Before partnering with Commercient, we were juggling two different systems to manage our business - INFOR for ERP and ZOHO for CRM. Commercient seamlessly linked these systems, improving our reporting efficiency and providing greater visibility for our sales team.

Verified G2 user

★★★★★

Seamless CRM & ERP Sync with Reliable Support

I use Commercient SYNC to connect our CRM and ERP systems, creating a seamless data environment. It solves the problem of manual order and account entry by letting us import records from our CRM to our ERP without manual data entry. I like that the product is very reliable, and the support team is quick to address problems. The concept of connecting the business environment and eliminating redundant data entry is…

Jonathan Solan

★★★★★

Commercient SYNC is a critical part of our business infrastructure. We utilize the product to bi-directionally sync our CRM and ERP systems together to create a seamless data environment for our users. The product is very reliable, and the support team is responsive.

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★★★★★

Salesforce/Commercient Sync

The implementation was quick and simple. All of the data that we requested to sync has been connected. It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce.

Luke S.

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Integrating Salesforce + Sage = More visibility and more selling

For the most part, the Commercient sync is entirely hands-free and required very little effort from our business. Commercient is extremely professional and thorough. We have been customers for over a decade and have always experienced top-tier service and support.

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★★★★★

We've grown our business with Commercient's help

Commercient has been an affordable and easy to use system to keep our organization functioning at the highest level. Set up was painless. Getting same day data into Salesforce allows us to follow up with customers and filter effectively.

Verified G2 user

★★★★★

Commercient SYNC w/Zoho CRM

Have had very good experiences working with the Commercient team now for a few years. We have a couple of businesses that use differentiating workflows, and they were able to accommodate our needs on both sides. Implementation is a thorough process that takes some time, but they will do what it takes to make sure the outcome is what you envision Having reliable information readily available for our reps out in…

Erin A.

★★★★★

Commercient SYNC Integration

The Commercient SYNC is one of the best business decisions we could have made for being able to migrate inventory data between our ERP software and our CRM.

HEULE Precision Tools

★★★★★

We sought a solution to sync data from Epicor Prophet 21 to Zoho CRM and found our answer in Commercient. The setup process, led by Matt Fischer, was straightforward and trouble-free, and we've been enjoying seamless data synchronization for about 8 months now. I would highly recommend Commercient since it has significantly improved our internal sales team's accessibility to order information on the go.

Darrell Green

★★★★★

With Commercient's help, we've been able to seamlessly integrate our CRM's, allowing for smooth information transfer between Acumatica and Zoho. The team, especially Lynnette and Fernando, has been exceptional in ensuring all our issues are resolved. I would highly recommend Commercient for their tremendous support and ability to effectively cross-integrate our CRM's.

Jon Chouinard

★★★★★

Great tool to sync your ERP and CRM

Jon C.

★★★★★

ERP Sync review

It has worked great for many years and have used it for at least 8 years. This works in the background and updates our CRM daily. Allows us to not do double entry of data. We are able to bring in inventory data along with product information easily to our CRM.

Verified G2 user

★★★★★

Effortless ERP-to-CRM Connection That Streamlines Internal Processes

Easily connects our ERP to the CRM to make internal processes easy. It allows us to not do double efforts in entering data

Verified G2 user

★★★★★

ERP and CRM Integrations

Communication - their team is very clear about needs, goals and outcomes High - we could not complete the process without them Commercient is working with us to integrate our ERP information into our CRM, giving us broader visibility into performance, inventory, and other key details across the organization.

Shane Merritt

★★★★★

We've been using Commercient to sync our ERP and CRM data since 2017. For us, it really was set it and forget it. The team helped us with the initial set up and now the information syncs effortlessly. I definitely recommend Commercient. We save so much time!

Chris Newville

★★★★★

We migrated from Sage 100 to X3 in 2018. Commercient has been instrumental to merging data from X3 to Salesforce. We've built detailed sales reports and living dashboards so our sales team can keep track of order entry, purchase orders, invoices, payments, and commissions.

Clark, D.

★★★★★

Workflow complete!

Santiago and his team were great and very instrumental in helping me set up a workflow for our members. I couldn't have done it without them!

Verified G2 user

★★★★★

Eliminates Double Syncing and Manual Data Entry—A Huge Time-Saver

A major benefit is that the integration eliminates double syncing and reduces the need for manual data entry, which saves time and greatly lowers the risk of human error. As PMI, our significant challenge was ensuring Salesforce & Quickbooks Desktop remained in sync. Thankfully, Commercient's automation drastically reduced our manual data entry time and heightened our accuracy, effectively resolving our…

Christopher Mundey

★★★★★

As PMI, our significant challenge was ensuring Salesforce & Quickbooks Desktop remained in sync. Thankfully, Commercient's automation drastically reduced our manual data entry time and heightened our accuracy.

Verified G2 user

★★★★★

ERP Insights Seamlessly Integrated into Our CRM

Bringing access and insight of our ERP system into our CRM. Monitoring realtime company wide performance.

Nick N.

★★★★★

Great product

Fantastic!! Once we were live, it's been a great experience and one I'd happily recommend to anyone. It works fantastically well, it's a great product and helps our Finance team in their day to day operations.

Frequently asked questions (FAQs)

A Pulse workflow starts from a specific event in Datadog, such as a new dashboard is created, and runs a single defined action in WhatsApp Business each time that event fires. Exact triggers and actions are configured per workflow.

Yes. Pulse listens for the event in Datadog and pushes the update to WhatsApp Business as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.

Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a message is delivered in WhatsApp Business, the update flows back into Datadog automatically.

Pulse workflows are event-driven, so they react as soon as Datadog emits the triggering event. Reaction time is typically within seconds, depending on how quickly Datadog delivers the event.

No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Datadog and the matching action in WhatsApp Business for you, so no in-house development work is required.
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Commercient is an AI-first software company based in Atlanta, that connects ERP, CRM, eCommerce, and related systems through its cloud-hosted integration platform, with reusable templates and AI-assisted tools.
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