Using Salesforce & SYNC Can Help you Avoid an ERP Upgrade

Leverage Salesforce and Commercient SYNC to Help You Save Costs.

If your organization is facing problems – connectivity issues and redundant technology – You are not alone.

As per a survey by Freshworks Inc, businesses are facing a potential workplace crisis due to inadequate technology. Which can lead to low employee productivity and mental health. The same survey also found that the top complaints employees had been – speed issues (51%), delayed responses from the IT teams (34%), lack of collaboration between departments (30%), missing important features/capabilities (28%) and lack of automation (25%).

All leads to one thing – It’s time for you to upgrade your old Accounting and Operations system (ERP).

But, before you do that and set aside a part of your annual budget, which might accrue to hundreds of thousands or even a million dollars. You may want to solve the problem at hand at a fraction of the cost – by integrating Salesforce with your existing Accounting ERP through Commercient SYNC.

With an integrated system, you will be able to transform your business from a segmented puzzle to a clearer path. This will lead to higher productivity and profitability.

Still hesitant?              

Breakdown of Different Costs you Save by Leveraging Salesforce and Commercient SYNC

Tangible Costs:

Operations cost

Cost plays a significant role in business decisions. We all know that. Moving to a new ERP is a decision you contemplate because of this prime reason. 

So, you research for alternatives. That’s where you find a way which wouldn’t cost you tens to hundreds of thousands or even millions of dollars. (Yes, that’s how much you might end up spending on a new ERP). It is by using an efficient and cost-effective Salesforce solution and integrating it with your Accounting/ERP through Commercient’s SYNC.

A fellow user of the stated technical transformation shares this sentiment “Our company had been having difficulty with IQMS (a manufacturing ERP). With this sync between Salesforce CRM and IQMS], we have access to the IMQS data in a faster, cleaner, and more robust system. We are also able to access data anywhere we can access Salesforce. They [Commercient] made sure everything was mapped correctly, and syncs happened exactly when they needed to. ( They have a Live option as well ).

“Just thinking about changing ERPs seems expensive. The SYNC between Salesforce CRM and IQMS (now called DELMIAWorks) is a VERY cost-effective way to work around frustrations your ERP has been causing you,” says Christian Kleber, CRM Admin at Magnaloy Coupling Company, a precision machine products manufacturer.

Reporting Costs:

Data-driven decisions are all the buzz for a variety of solid reasons. And part-reason you plan to upgrade the existing ERP is to jump on the curve. 

Because currently, you wait for your business intelligence officer or an external data engineer to formulate data-based reports; by the time these reports are generated, half of the stated issues are no longer solvable or have exceeded the time limit. Causing such reports to be less useful, and sometimes superfluous. Thus, a dire need for real-time reporting arises. If you want to undertake real-time, data-backed decisions, but not at the expense of incurring huge costs each month that come by purchasing a new ERP, then opting for an alternate route is a better choice.

By bridging the gap, with Commercient SYNCing ERP and CRM data will help supercharge Salesforce with data. Data like customer information, accounting records, invoicing, orders, inventory, and more. It helps make reporting in CRM faster, quicker, and highly effective by providing insights to help you make prudent decisions. When you have access to near real-time reporting, you can quickly anticipate which customer requires your utmost attention or you need to convert a new one to replace the income impact which might occur due to the loss of this one particular customer. 

Take the words of Scott Gurley, VP of Sales and Marketing in DoRodo, “For a smaller company with an older ERP system, integrations like this are typically well beyond the budget and seemed to be reserved for larger organizations to reap the benefits. Commercient was the perfect solution, providing advanced integration, mapping, and syncing with Salesforce. Operational efficiency is improved, and visibility into key data points yields better business decisions, all for a price fit for us.”

Intangible costs:

Time Costs:

Time is money is apt in today’s continuously evolving world. Shifting to a new ERP requires a huge time investment as the information needs to be pieced into the new software. The more the years, more the data, and more the time needed, a phenomenon occurs across your business departments.

For a company that has been operational for the last seven years and has 1000+ customers, they need to take each customer’s data from the old ERP into the new one, parsing new fields or merging existing ones. To do so, it might take about 2-3 hours to shift the data set of one customer resulting in the amount of time it would take to transfer the data set of the 1000+ to 20,000 – 30,000 hours + the additional hours for data arising from inventory, purchase, human resources, and any other departments.

ROI may not be as high because even a new ERP will lack the benefits of an integrated system. That’s why instead of upgrading the ERP, choosing a Salesforce CRM and SYNCing your data through Commercient is a time-saving alternative.

Error Costs:

Humans tend to err. And the spectrum of errors can vary from minuscule to gigantic. But when it hits the bottom line, it can have a severe impact. According to an Experian survey, more than 95% of businesses have suffered poor business outcomes due to poor quality data and human error. That’s why one of the biggest losses is the errors that might occur in recording a transaction.

Take a pharmaceutical company that manufactures different generic medicines. When implementing a new ERP, one of the medicines’ information is incorrectly transferred and stored. Say a distributor orders something —  either the wrong medicine or the correct medicine but with the wrong pricing or quantity— can be processed. This would set them back.

Shocking, right? But it happens. One small error puts a chain reaction in place, leading to massive consequences. So, to avoid such error costs, you need to plan an integrated setup for your business. Use Salesforce and Commercient SYNC to create a joint system with your existing ERP. You can save on errors arising from data transfer to a new ERP.

Generate Higher ROI

If you want to give your business processes a spin and you are planning to upgrade to a new ERP; think about all the listed or non-listed additional costs you might have to bear. It’s not just a new ERP system: it encompasses all your departments and affects all your decisions. Hence, explore the options – put a Salesforce in place and integrate it with your existing ERP through Commercient SYNC. Talk to a Salesforce AE who will guide you and make the installation process of Salesforce a cake-walk. Create a unified system and modernize your processes without doing the heavy-lifting work of migrating to a new ERP.