The Baker Company Now Predicts Market Trends and Future Growth with a Salesforce and Epicor 10 Integration
The Baker Company has helped advance science, discovery and clinical care by pioneering innovative solutions for air containment, contamination control and controlled environments. They needed to replace a partially customized, yet defective, data integration app for Epicor 10 and Salesforce. They also need to easily analyze the data and improve product forecasting.
They chose Commercient SYNC based on our stellar reputation and partnership with Salesforce. We provide a one-way SYNC from Epicor 10 to Salesforce, and one of the more important pieces of data is quote data, which then creates an opportunity in Salesforce.
“From a sales analytical perspective, SYNC allowed me to really drill into our business, and helped me predict our future growth.” commented Jim Walsh, Inside Sales Manager at The Baker Company. Walsh also mentioned that the SYNC has helped them better predict the market, where the “next wave of products” is going to come from.
A bi-directional SYNC would help even more so, because we will be quoting out of Salesforce and that would go back into Epicor 10. It can work as well for my cases in Epicor, to funnel into Salesforce.