Tag Archive for: Sync

2020 Top ERP and CRM Integrations

Technology has advanced and has made day-to-day operations for businesses more efficient and seamless. CRM and ERP data integration can be done without changing any coding in your existing software. Commercient’s integrations are quick and easy to implement and do not require ETL, mapping, or coding, which reduces implementation costs by up to 80%. Your businesses can integrate and make use of their data within 24 hours without interrupting any of your daily operations.

More industries have started harnessing the great benefits of Commercient SYNC ERP and CRM data integration solution, after implementing the Commercient SYNC solution some of the greatest benefits quoted from our customers are:

  • With Commercient SYNC, SealRyt has a 360-degree view of customers. “Just allowing salespeople to be able to see the ERP data that they call or email us for every day, right in Salesforce, is going to be a game-changer,” Chilton said
  • “Our team has access to ERP data at their fingertips,” explained Gary Paul, Regional Sales Manager, at Protectowire. “Prior to SYNC and Salesforce, we didn’t have any visibility on what was happening with the company.”
  • “Commercient’s pricing and support were the main keys, and the support has been pretty amazing so far,” said Kaushik Loke of Abelian “The entire setup of the SYNC was handled by Commercient, who was able to coordinate with the client to ensure al; the requirements were in place for their ERP and CRM integration.”

Take a look at how Commercient SYNC works

Here’s Commercient’s 2020 top ERP and CRM integrations:

Hubspot CRM & Sage Integration: Sage CRM and HubSpot each serve important functions for teams within an organization. The two systems are impressive by themselves, but combine their compatible attributes and you have an unstoppable sales, marketing, and services powerhouse. Pull lists directly into HubSpot from Sage CRM and never worry about the upkeep. Updates happen automatically as you make changes in Sage CRM, so your HubSpot list is always accurate. Want to know if a prospect signed up for a webinar? Have they visited a webpage? View your HubSpot customer activity within your Sage CRM platform for deeper marketing insights and more relevant sales calls.

Sugar CRM & Quickbooks Integration: Integrating Sugar CRM & Quickbooks helps businesses eliminate the timely and sometimes costly procedure of hopping between systems to gather all the data you require. Commercient SYNC closes the gap between your QuickBooks and Sugar CRM. SYNC data integration is simple, quick, and efficient. Your data is synced to both systems in real-time without the need for manual data entry, or the risk of human errors. SYNC harnesses the power of the cloud to provide more security, productivity, efficiency, and revenue. Having all of the information that’s important to your accounting team and sales department in one easy-to-access place will help your business become more efficient by simplifying everyone’s jobs, speed up the sales process, and provide you with – one truly powerful collaborative system.

Zoho CRM & Xero Integration: Integrating your Xero data with Zoho enables you to keep your business running on track while offering essential visibility to your sales and customer service teams. Through SYNC, your front-office teams can see everything happening behind the scenes including accounting data, contracts, business financial performance, and customer records. They can also feedback vital intelligence via Zoho to your back-office teams. Additionally, when you win a new business, SYNC automatically converts it to Xero in the form of a Sales Order, a Job, or a new product with a BOM. Use Commercient SYNC automation to align departments, maximize sales and marketing collaboration, and nurture better customer relationships.

Salesforce & Epicor 10 Integration: Epicor 10 is an ERP software that can be integrated into your CRM known as Salesforce. These systems are used to ensure that data integration runs smoothly. However, data within your Epicor 10 and Salesforce CRM systems can remain separated, which means your teams may miss crucial information needed to make important decisions. Therefore, SYNC can provide a cost-effective and practical way in order to make sure your operations run smoothly while enhancing visibility between your customer services, sales, front and back-office teams.

When your sales team is in the middle of a very crucial touchpoint throughout the customer’s journey, having mobile access to customer inventory, invoices, orders, products, and pricing information will assist in closing deals quicker. Your sales team must have up-to-date data during the interaction, not afterward. With effective integration, employees from various departments within your company will also find it easier to collaborate, because streamlined information keeps everyone in your business on the same page.

Talk to us and get started with seamless integration with SYNC!

How to Save Customer Relationships in COVID-19 and Beyond

The Covid-19 pandemic has forced businesses to maintain and build relationships with consumers from a distance. With “the new normal”, businesses are now facing a challenge of generating sales during a period of extreme economic hardship while keeping the threats to life and livelihood that have altered consumer priorities and preferences in mind.

Businesses that cannot supply the demand of their stakeholders are struggling, some might even be closing their doors, while some are learning how to adapt and pushing past this crisis. The rapidly spreading of businesses shutting down has proven the advantage of digital technology and readiness also shown how software platforms enable work to be done remotely. Whether for telecommuting, product fulfillment, or service delivery, modern technology systems have helped optimized operations in the face of limited person-to-person contact to comply with social distancing.

Here are four ways to manage your customer relationships during and post a crisis like the COVID-19 pandemic:

  1. Help Your Customers by Guiding Them Through the Changes: Stay ahead of the information curve. Set up robust media monitoring systems to stay educated on the outbreak. Offer your customers online learning opportunities. To keep your customer relationships strong during COVID-19, provide your customers with intelligence, guidance, and direction that makes your value delivery a seamless interaction. Stay on top of and ahead of all shifts, and provide regular updates on closings, delays, product changes, and promotions to keep your clientele informed and appeased. Learn what your audience needs and help them discover how your service will best help in these trying times.
  • Run webinars
  • Use media monitoring software
  1. Empathize and Communicate Like a Human: Provide employees with messaging to share with customers and partners. Be truthful about what you don’t know and avoid statements that may prove to be false in the coming weeks, whatever you say to your customers right now has to come from an honest place while still respecting their boundaries. Be mindful of how your service affects your clients, and how COVID-19 is affecting their lives and their own business.
  • Create a landing page dedicated to your clients during these trying times with FAQ’s, You can easily take a news plugin for this function.
  • I recommend enabling external comment functionality for improved feedback from customers.
  • Allow your customer service and sales teams to offer reduced prices or increased services during this time to customers.
  1. Keep What Works But Adapt Quickly: Some companies may have advanced their digitalization capabilities in the past few years. These companies are likely experiencing, only a moderate impact due to the global coronavirus pandemic. Shifting your operations to remote work via online conferencing and communication tools like Zoom and Slack, most projects can continue. 

During the disruption, operational challenges need solutions, cash management and liquidity need to be adjusted for the changes in demand. Communications and leadership must also be expanded into the digital space. If your company was not online before, it’s likely online now. In a fast-paced marketplace, shopping for new technology solutions may help some companies. Most companies’ issues resulting from the disruption due to worldwide efforts to contain the spread of COVID-19 will need quick fixes and solutions, but for some, it might be the beginning of new problems.

  1. Leverage Technology to Generate Value for Your Customers:  In collaboration with marketing automation tools, you need to ensure they are integrated with channels where data can be pulled from. Once you have your data, it needs to be analyzed and segmented to an individual level and then utilized for personalized customer communication via marketing automation. Every part of this process should be talking to all the other parts for maximum efficiency, information, and results. Depending on your business your data collection channels can be CRM, Website, Email marketing platform, Mobile app, Event management tool, Social media, Online Store, or an ERP system.

Conclusion

During the pandemic having accurate data is key, it helps in making decisions based on your business’s day to day operations. Your goal as a business leader during this time should be to increase customer engagement and position yourself as a reliable, value-add partner who goes above and beyond during difficult times.

With an app like Commercient SYNCyou can grow your business from anywhere in the world using cloud software, automate sales, and become a fully digital business. Commercient’s SYNC’s application makes it possible to see your ERP data in your CRM and vice-versa since it can be used on any device. In addition to this, you will need a way to ensure that you have access to accurate, complete, and up to date data in your ERP and CRM.

Talk to us now to get on the digital business train!

Hotsy Cleaning Systems: Instant data access and improved sales tracking with Commercient SYNC

Hotsy is North America’s number one name in cleaning equipment. Based in Des Moines, Iowa, they specialize in distributing and manufacturing high-quality industrial pressure washers. The company has over 40 years of experience in providing its customers with insight, training, support, and service for their particular cleaning requirements.

As leaders in their field, Hotsy Cleaning Systems sales required a powerful CRM. Therefore, they upgraded their sales system to Salesforce and Sage 100 in addition to barcoding from Gimbal Barcoding to better track inventory.

Challenge

Hotsy Cleaning Systems began using Act! CRM for their tasks, but as they grew they noticed that it wasn’t a clear way for it to communicate with their Sage 100 ERP. So they moved to a superior sales system: they chose Salesforce, the #1 Customer Relationship Management software.

Sage held all of their accounting data and Act! was their CRM software. Prior to moving to Salesforce and SYNC, it would take time if a field rep was trying to log into either system to find the data, and would have to call back into the home office for assistance.

The teams at Hotsy sought a more effective CRM that could meet their needs. Then, the sales and service needed to be able to easily access information in Sage 100 ERP and Salesforce.

Hotsy required a sales system solution that could integrate their ERP and Salesforce and that would help them access real-time data along with parts that have been barcoded, to help track inventory, warranties, sales, service, and more. They needed to be more efficient on keeping track of parts both sold and used for service. 

Besides, Hotsy knew that in order to remain leaders in their field they needed to take the company to the next step. The team also wanted a powerful system that could successfully lead them into phase 2 of their sales strategy: securely accept payments at the time of service. 

Hotsy would have to invoice, and payment could take days or even weeks and that was not acceptable in order to provide efficient customer service. This was a step back that no leader company wants to take. 

Solution

To help enhance sales and customer service, Hotsy implemented Salesforce CRM and found out it was the superior system they needed to boost their sales.

They also relied on Commercient SYNC, the #1 data integration platform for sales, to connect their Sage 100 ERP with Salesforce to easily access information between the two systems.

“With the Sage 100 information being pulled into Salesforce [via SYNC], I was able to give a little more structure to it, a little more definition, and make it easier for people to have access to data on the go, as well as being able to find what they need,” explained Patrick Foy, Technical Architect at Hotsy.

As a leader company, Foy and his team also decided to work with Commercient and Gimbal Barcoding to barcode their devices and parts. They were sure that this was the right solution to become more efficient when reps are in the field making sales, in addition to being able to track parts better from both the sales and service side.

Commercient also became the solution the Hotsy team was seeking for their phase 2: take payments more efficiently at the time of service without wasting time.

That’s why Hotsy’s next step was using Commercient’s Sync2Pay solution to take immediate and secure payment in the field and become more productive. By making the software choices that suited their needs, Hotsy’s objective was to save critical time by having their systems integrated.

“It will be saving approximately, I would say, five business days from time paperwork is inputted, to the time it’s turned over and going out as an invoice. Which is making a net 30, technically a net 35 in some cases, or longer. So now we’re actually going to be within our nets.”, as Foy estimated.

Commercient and Gimbal Barcoding helped to barcode all their parts and pressure washing systems, with a connection to their ERP and CRM.

Hotsy now has a more efficient sales team on the field. Now they save a lot of time when selling something. “They’ll be able to scan it, import it into an order or work order, sync it up through Commercient, and into our Sage system and we’ll have the sales order in the system. They can take payment on it and everything.”, according to Foy.

Commercient SYNC did also wonders for inventory being synced into Salesforce. 

“We have people out in the field that will be able to look up a part number, see if they have it on their vehicle. Also what other warehouse [that part] is in. There is no more of that need to, ‘Okay what’s the part number?’ And take the time to look it up, saving, minutes, which didn’t seem like a lot, but minutes over a day, over a week, over a month, over a year…” 

As a result of choosing Commercient SYNC for their data sales integration, Hotsy is more productive and customer-centered mainly because of the benefits of ERP and CRM integration. 

Now the employees have more access to real-time data such as orders, invoicing and more.

With SYNC integration, Hotsy Cleaning Systems has all the right tools to invest in their customers, make them a priority and save valuable time. The company has already spent 40 years providing its clients, both individuals, and businesses, with the insight and training for their cleaning requirements. And now Hotsy is on the right path to stellar customer service.

There are over 85 systems integrated by Commercient, including Sage, Acumatica, SYSPRO, Epicor, SAP. The systems “talk” to each other resulting in an increase in productivity, just as Hotsy found out. 

Let Commercient be the solution for your company too. Contact us now and let’s discuss your data integration needs.

How Filter Sales & Service benefits from key customer data by integrating Salesforce and Epicor Prophet 21 with Commercient SYNC

Digital transformation has made companies more aware of the importance of real-time data and integration for business success. Founded in 1953 and based in Burlington, MA and West Haven, CT, Filter Sales & Services is one of those companies that fully understands what needs to be done to provide a revamped customer service.

Filter Sales & Service, Inc. is the largest regional air and liquid filtration product distributor in the Northeast U.S. This company provides air filtration, installation, commercial filtration services to its customers since 1953. Filter Sales & Service use Epicor Prophet 21 as their ERP to manage finances, before Salesforce they used to rely on Insightly as their CRM system.

Challenge 

Filter Sales & Service soon realized that using Epicor P21 and Insightly together didn’t meet their sales needs because of one main problem: lack of integration. They knew that a new and powerful CRM was the next step to remain competitive and avoid making business decisions based on unstructured data.

“It was functional, but the systems wouldn’t ‘talk’ to each other,” said Jackie Clarkson, Operations Manager. As a result, the sales team had to keep information in two different databases, which resulted in double data entry, duplicates, sending invoices to incorrect mailing addresses or emails and lack of accountability, among other issues. It was clearly a setback. 

Filter Sales & Service then relied on Salesforce, the #1 Customer Relationship Management software, and they quickly began to benefit from integration. 

However, the teams at Filter Sales & Service kept struggling with siloed data between the two systems and they needed easier access to the information between their current ERP and Salesforce. Managing and understanding customer data was an issue. The team was “sending invoices to incorrect mailing addresses or wrong emails”, explained Leo Lake, Sales Manager.

Working with separate databases was a risk in the business and the relationship with the customers. Having no easy access to key data would also affect their KPIs evaluation.

Solution

In a search for a definitive solution, Filter Sales & Service trusted Commercient SYNC, the #1 data integration platform for sales, with the task of integrating Epicor P21 and Salesforce.

The sales team was aware of the main benefits of working with Commercient SYNC, especially because it would provide them a 360° view of sales and the workforce could get more tasks done. Commercient allowed valuable data from Epicor P21 such as sales history, invoicing and inventory to be visible in Salesforce. With Commercient SYNC there’s no coding, no mapping, and no servers. 

By choosing Commercient SYNC as their integration tool, Filter Sales & Service were aiming to increase productivity and sales.

Information within Epicor P21 such as open orders, receivables, payables, etc, became available in Salesforce once Commercient SYNC got the two systems to “talk” to each other.

Results

Filter Sales & Service sales team now has easy access to customer information without having to jump from one system to another. Commercient SYNC made it possible to find all the valuable data in one place so the team can focus on boosting sales and become more efficient.

Having all this sales information properly synced in real-time allows the company to assess KPI’s and keep better track of their strategies, deadlines, understanding customer needs and not missing anything. Updating contact information and manual data entry are no longer a problem. With a two-way SYNC, any change made in their ERP is visible in Salesforce, which saves them a lot of time and results in more productivity.

Filter Sales & Service is one example of Commercient SYNC’s ability to integrate ERP and CRM systems. Having a legacy system is not an obstacle either to SYNC integration. There are over 85 systems integrated by Commercient, including Sage, Acumatica, Epicor, SAP and even the old one AS/400.

The integration of ERP and CRM with Commercient is the key to stellar customer service. With SYNC integration, Filter Sales & Service will surely remain a leader in their industry. The sales team can focus on what really matters: keeping their customers happy and adding loyal ones.  With this powerful sale benefits, they’ll keep committed to quality products and services over the years to come.

Let Commercient be the solution for your company too. Contact us know and let’s discuss your data integration needs.

The Psychology Of Customer Service

Quality customer service is one of the key factors that distinguishes a company from its competitors. A business that provides poor customer service is at risk of losing revenue, and even going out of business. Providing great customer service will give you an edge over your competitors, help create a positive impression of your company, and go a long way in retaining current customers.

People are complicated. Every business that provides customer service knows this. Customers come in all sorts – moody, grumpy, happy, mad, and sad. But many customers are an absolute delight to serve.

You can make these interactions less difficult by understanding how people think and act on a basic level. If you find a way to understand the underlying needs and wants of your customer, half the battle is won, and you can deliver outstanding service almost every time.

Psychological tips and tricks to improve customer service

  1. Be available
    Always be available to the customer, whether by telephone, email, social media, a service desk, or all of the above. If you completely ignore your customer’s needs or wants, they will feel neglected, and they might be less likely to do business with you in the future.
  2. Integrate your ERP and CRM systems with Commercient SYNC
    Another way to offer great customer service is by connecting your ERP and CRM systems, such as Sage and Salesforce. Commercient SYNC, the #1 integration platform for sales, gives your team a full view of customers, sales and the business, all in one place. With SYNC, your customer service team can access recent sales, customer information (such as ship to and mail to addresses), serial numbers, inventory, and more. This allows your Team to offer help to customers quickly and efficiently, with up-to-date information.
  3. Use positive language
    Language is an extremely powerful tool. Whether you communicate over the phone or in written form, such as chat or email, the way you express yourself will affect whether your message is received positively or negatively. Using positive language tends to reduce conflict, improve communication, reduce defensiveness in others, and helps portray the speaker as credible and respectable.
  4. Address a customer by name
    Addressing customers by name is part of any strategy that values customer experience. Personalization matters. Using a person’s name makes them feel important and validated.
  5. Use customer satisfaction surveys
    Using customer satisfaction surveys to solicit and utilize customer feedback is a crucial part of any customer retention strategy. This is the best way to find out how your customers feel about your products or services.
  6. Leverage the power of the Halo Effect
    The Halo Effect is a classic psychological phenomenon that has been used by marketers for decades. It’s the reason we’re shocked when we hear of an attractive person convicted of a terrible crime, or when a person dressed in scruffy rags turns out to be a millionaire. The Halo Effect is a form of cognitive bias in which the brain allows specific positive traits to positively influence the overall evaluation of a person, brand or company. Create a positive experience for your customer, and that will cast a positive impression of your entire company.

More tips:

Make your customers feel valuable and irreplaceable. Give a genuine compliment. Send a small gift, such as promo codes and discounts. Say thank you as often as you can.

Putting in a little bit of effort to caress your customer’s ego can go a long way in regards to how they feel about your company.

In addition, make sure you read our blog on ways to deal with a difficult customer.

If you’d like to learn more about Commercient SYNC, IoT Pulse or our eCommerce solutions, please contact us today.

About the Author

Anna Kinnear is a Sage Financials Consultant at Edgeware, and holds a Bachelor’s Degree in Accounting Science from the University of South Africa. She has always had a passion for reading and writing.

Commercient Announces New Partner Program

Media Contact:
Noah Thomas
Commercient
(844) 282-0401 ext 179
noah@commercient.com

Commercient Announces New Partner Program

Offering incentives for current and future partners

SAN FRANCISCO, September 24, 2018 Commercient, a leading platform for ERP and CRM Integration, today announced Co-Founders Richard Jenkins and John Angove and their team have unveiled a new Partner Program.

The new Partner Program will increase the company’s offerings to the 150-plus partners in the Commercient ecosystem, and continue providing our integration applications. With the program, Commercient will now offer an online support desk for partners, onboarding, training, Personal Account Managers, and new marketing offerings. New partner offerings are available for other types of business, as well, such as marketing firms, ISVs, accountants and eCommerce developers.

Our apps include Commercient SYNC, an integration for 110+ ERPs, and built on the Salesforce Platform and available on Salesforce AppExchange. IoT Pulse, which connects ERP to popular cloud-based apps; and Sync2Pay, which allows a business to take securely credit card payments in Salesforce.

Comments on the News

● We are very excited about announcing our new Partner Program. We welcome everyone in our partner ecosystem to ask us about the new program, and the Commercient S solutions for ERP on the Salesforce AppExchange.” – John Angove, Co-Founder, Commercient
● “We have a go-to partner with Commercient, because they specialize in integrating Salesforce with [ERPs]. They own the integration, which drives success, and it gets you to the finish line far more rapidly than alternatives.” – Reid Pichard, Founder, VitalOpps

Commercient is Exhibiting at Dreamforce 2018

Commercient is an Exhibitor at Dreamforce 2018, the most innovative technology event of the year, at booth #1954. We will be discussing our new Partner Program, offering live demos of our apps, and presenting an informative video.

Salesforce, Dreamforce and others are among the trademarks of salesforce.com, inc.

Commercient, an AppExchange Partner, is dedicated to helping growing companies integrate their ERP and CRM software with SYNC. We make hassle free integrations for over 65 ERP’s.

# # #

Sales Trailblazers Lead The Way At Dreamforce

Technological advancements have dramatically transformed the sales industry. Technology has made it possible to streamline the sales process, thereby effectively improving productivity and profitability. In addition, it provides salespeople with a competitive advantage over their competitors.

With only days remaining until Dreamforce 2018 opens its doors, Salesforce’s premiere annual event, stay up-to-date with the latest sales technology by attending these essential events:

Sales Cloud Keynote

When: Wednesday, September 26, 2018
Where: Moscone North, Hall D
Time: 4 pm

Accelerate the productivity of your sales team with Sales Cloud, the world’s #1 sales platform. Bookmark the Sales Cloud Keynote at Dreamforce on your agenda today to find out everything you need to know about this incredible sales tool.

The Sales Lodge and Campground

When: All Event
Where: Marriott Marquis, Golden Gate Ballroom and Moscone South

Join in the fun at the Dreamforce Sales Lodge and Campground. There, you’ll learn what Trailblazers are doing to impress their customers, and stay ahead of the sales game.

Drive to Equality with Sales Cloud

When: Wednesday, September 26, 2018
Where: Marriott Marquis, Yerba Buena Salon #8
Time: 12:30 – 1:10 pm

Sales Cloud will be hosting a panel around the topic of equality where you will hear from inspiring Trailblazing women. Be sure to make a stop to hear from these sales and marketing game changers, as they share their best kept secrets.

The Quotable Sales Summit

When: Thursday, September 27, 2018
Where: Hotel Nikko, 3rd Floor
Time: 9 am – 5 p.m.

A full-day program for all you sales Trailblazers. The Summit at Dreamforce will feature leaders from Gartner and McKinsey, who will share best practices around how high-performing sales organizations. You’ll learn how to find, win, and keep customers.

Sales Cloud Einstein

When: All Event
Where: Moscone West, Level 3

Maximize your sales with Sales Cloud Einstein, an always-on artificial intelligence that accelerates your team’s productivity.

Click here for more information on these amazing Dreamforce experiences. And make sure you bookmark these sessions on your agenda today! Dreamforce takes place September 25 – 28. Meet with Commercient! We’ll be offering demos and more. Also, check out our blogs, The Beginner’s Guide to Dreamforce and How to Use the Dreamforce 2018 Agenda Builder, to help get more out of your experience.

While at Dreamforce 2018, please stop by the Commercient booth, #1954. We’re offering demos of our industry-leading integration apps, SYNC and IoT Pulse, plus our eCommerce solutions, including Sync2Pay. Book your time here.

About the Author

Anna Kinnear is a Sage Financials Consultant at Edgeware, and holds a Bachelor’s Degree in Accounting Science from the University of South Africa. She has always had a passion for reading and writing.

 

5 Myths About Business Integration Platforms Debunked

There seems to be a lot of myths going around about integration platforms, and we want to help you learn the truth. In this blog, we’ll uncover the most common myths about integration platforms you should put aside if you want to grow your business.

Myth #1: They’re Just A Technical Upgrade

Cloud technology and integration platforms certainly represent a technical upgrade for any company trying to stay competitive in ever-changing markets. But the use of this technology goes far beyond that: Integration platforms increase efficiency and productivity, reducing manual data entry and human errors, which ultimately helps the business to reach its goals.

The positive results obtained with Commercient SYNC, the #1 integration platform for sales, vary: The opportunity to reach new markets, increase customer base, and additional layers of protection against outstanding invoices, are only some of the results customers have praised about SYNC.

Myth #2: They Are Not Secure

Another big myth about integration platforms that you’ll want to put aside if you want your business to grow is the claim that cloud integration platforms are not secure. Businesses have been moving their sales and marketing systems from on-premise to offsite cloud servers, and that can lead some to be concerned about security, but that’s not the case.

Providers of cloud integration platforms are aware of this concern, we work extra hard to ease our customers fears, ensuring that we invest into sophisticated encryption and security methods that can help you feel more secure about your valuable data and process information.

When you invest in any of our platforms, whether it be Commercient SYNC, IoT Pulse, or Sync2Pay, we can assure you that you’ll be provided with a safe and secure environment for integrating data.

Myth #3: The Learning Curve Is High

Another myth you might hear is that with integration platforms, the learning curve is high – that’s definitely not true. You don’t need a sophisticated programming background to deploy integration platforms, especially to deploy any of our cloud-based apps at Commercient. If you select the right integration platform, set up should be relatively easy.

With Commercient SYNC, for example, there’s no custom coding or mapping to manage on your end. Just easy-access to customer data when and where you need it. You’ll find that it’s the easiest platform to use to export your CRM data to your ERP system, so no high learning curve there.

Myth #4: They Are Too Expensive

We’ve heard some people believe that integration platforms are expensive for a business – yet another myth. With cloud integration platforms, like Commercient SYNC and IoT Pulse, you can scale according to current business requirements, and pay as you go. It means that you only pay for the service or features that are required by your organization.

There is no need to pay for resources you don’t need – pay as you need them. At Commercient our pricing is based per user/per month. Check our pricing page to see just how affordable our integration platforms are.

Myth #5: Integration Projects Tend To Fail

Do all integration projects really fail? Some project do in fact fail, but it’s not a good reason to squash your integration project’s plans. If you check out our Customer Success page, you’ll see that there are many integration projects that have actually succeeded. See what all our customers are saying on our customer success page, and how our integration platforms helped them and start growing your business today.

Ready to learn more about Commercient SYNC? Please contact us today!

SYNC Demo integrate CRM ERP

4 Low-Cost Ways To Boost Sales For Your Business In Quarter 3

Whether you’re a small business or a large enterprise, boosting sales while also cutting high costs are always an endeavor. The good news is that it doesn’t take a lot to save money, you just have to know where to make changes that will help you cut costs and boost sales for your business. Here are 4 low-cost ways to boost sales for your business in Quarter 3.

Invest In Cost-Saving Small Business Apps

Nowadays, there are plenty of cost-saving apps that will help you save time and money in Q3. For example, once upon time, businesses had to store all their data on physical servers, a practice that requires a significant amount of money and also IT specialists. But this is no longer the case.

Thanks to the cloud and cloud-based apps, you can now store and maintain your data remotely. This allows you to do business anywhere and at any time. Also, with cloud-based applications like our popular Commercient SYNC and IoT Pulse data integration apps, you don’t have to worry about upgrading-related costs, or the costs you would incur due to system failures or natural disasters because your data is stored, maintained, and backed up remotely.

Use Social Media Advertising

If you haven’t already, you’ll want to build a social media campaign, because marketing on social media platforms is inexpensive, targeted, extremely effective, and will help you boost sales. If your business offers items or services for sale, can create campaigns around that.

In addition, most social sites know a lot about their users, and you can use that data to learn more about your audience, increase brand awareness and exposure for your business, and attract more customers and prospects.

With Twitter, for example, you’ll be able to post information about your products and services and find out about your customers like we do on our Twitter page. You’ll be able learn what customers like about your company and how they feel about your brand. They can also provide your with their suggestions for improvement and let you know what their favorite products are and why. Having all this insight will help you make your business more successful and boost sales.

Ask Your Customers For Help (Referrals)

Another way you can help boost sales in Q3 is by encouraging your current customers to provide you with client referrals. For example, if you know that a client is satisfied and happy with your products, you can ask him or her to refer other clients who might also benefit from working with you.

You can also ask your satisfied customers for testimonials and then use those on your website or in sales emails and newsletters. You can also turn them into customer success stories. These will also help you to boost sales in Q3. If you have someone you’d like to refer to Commercient, check out our referral page. Also, check out some of our customer testimonials on the Commercient homepage.

Partner With Other Businesses

If you haven’t done so already, in Quarter 3 you can cut down on costs and boost sales by making connections with other businesses. By partnering with companies that offer complementary products or services to your own, you’ll be able to increase your sales activity and capture opportunities you may have not been exposed to more easily. See our partner page as an example.

Would you like to learn more about Commercient SYNC and IoT Pulse, and how data integration can help boost your sales? Contact us today!

IoT Pulse connect ERP to the Internet

 

Cloud vs. On-Premise: Which Is Best For Your Business?

When it comes to choosing where to store their data and applications, businesses must do a careful analysis. Should businesses use cloud-based software, or take the on-premise route? Of course each method has its own advantages and disadvantages, but in this blog, we’ll help you understand why you should consider choosing the Cloud.

What Is Cloud-Based Software?

Cloud-based software are solutions that allow you to store and access your data and applications over the Internet. This eliminates the need for you having to store and access data from your computer’s hard drive, or a server somewhere in the building.

Some good examples of cloud-based software at work include Commercient SYNC, the number one data integration app for business, and connect your ERP and CRM. Connect your ERP to the internet with IoT Pulse, with support of over 815 apps, such as Gmail, time card software, and much more. Make payments fast and secure with Sync2Pay.

You can update and store all your data over the Internet – you’ll then have the ability to access this data no matter where you are in the world.

What Is On-Premise Software?

Unlike cloud-based software, on-premise software is installed locally on a company’s computers and servers. This allows you to have physical access to the data and direct control over the configuration, management and security of the data. If you’re off-site, you’ll need Remote Desktop Access (RDA) to be able to connect.

Cloud or On-Prem?

Your choice between cloud and on-premise software depends a lot on the needs of your business. We’ll start by saying that the number of companies leveraging the Cloud has grown significantly in recent years. According to Gartner (via Tech Radar), 72% of business were using cloud-based software models in 2015 alone.

Here are some key points to help you see why leveraging cloud-based solutions may be a better option for your business:

  • You can have access to your cloud-based software no matter where you are in the world – you are not limited to any physical offices – or Remote Desktop Access – as you would be with on-premise solutions.
  • On-prem software requires in-house server hardware, software licenses, integration, and experienced IT support. After the system is functional, you will need to invest time and money for routine maintenance and upgrading of the system. This is way more expensive than cloud-based software, which does updates automatically, and handles maintenance.
  • In many cases, software and data stored off-site in the cloud is more secure from events such as natural disasters, or an old server’s hard drive failing.
  • Cloud-based solutions, such our SYNC data integration platform, are based on pay-as-you-go subscription models, which makes planning and usage of data easier for you, unlike on-premise solutions.
  • Cloud-based solutions are scalable, so as your business grows, you can use cloud solutions to quickly expand into new regions without having to make huge investments. On-prem expansion will require significant infrastructure and staff investments.

Conclusion

Are you convinced about moving your business to the Cloud? If so, be sure to check out our Commercient SYNC, IoT Pulse, and Sync2Pay pages if you’re looking to integrate all your business applications. We’re always here to help you.

SYNC Demo integrate CRM ERP