Tag Archive for: salespeople

There are a plethora of popular tools designed to enhance the way salespeople do their jobs. As there are now so many options to choose from, you’ve got to know which ones are best your salespeople – that is, the ones they will love. In this blog, we’ll help you by uncovering popular tools that salespeople have been using in 2018.


Salesforce, Zoho CRM, HubSpot, Insightly – we’re sure you’ve heard of all these CRM tools, all of which are rated on PCMag’s Best CRM Software in 2018 list. Customer Relationship Management, or CRM, helps streamline the entire sales cycle. It gives salespeople the opportunity to spend more time with customers, create new accounts and orders, and helps them close more deals and build a stronger customer base.

According to Software Advice, 74% of users said their CRM system gave them improved access to customer data. And, salespeople love all of this about CRM! What’s more is that you can integrate your CRM with your ERP using Commercient SYNC, the #1 data integration platform for sales.

SYNC allows your salespeople to see inventory in real time, search customer records, and complete orders for a simpler and more efficient sales process. We’re sure they will fall in love with it, too. Check out what some of our customers have to say about SYNC on our Customer Success page.

Email Tracking

Not only do salespeople love a great CRM tool, but they also love a good email tracking tool, such as Mailgun and Yesware. These tools allow salespeople to track email opens within Gmail and other programs. These apps also integrate with Salesforce, and empower your sales team to iterate subject lines, qualify leads and have the information to increase open rates over time.

Email tracking tools like Yesware provide analytics, email templates, and other tools to help salespeople email better. And, the other good news is that you can connect your email tracking tools, such as Mailgun (which allows you to send, receive, track and store email effortlessly) to your ERP and your other business applications using Commercient IoT Pulse. This makes tasks easier for your salespeople by automating processes.

Social Networks

This year we’ve found that salespeople also love using social networks, including LinkedIn, Twitter, and Facebook to be successful. These social media networks give salespeople the chance to find and engage with new prospects.

At Commercient our team enjoys using all of our social media network channels to answer prospects and customers’ questions, respond to comments, and to share valuable content and we would love to hear from you at Facebook, LinkedIn and Twitter.

Integration Apps

Integration apps are also on the “top tools” list of salespeople. Integration apps like Commercient IoT Pulse, for example, enable your business applications to work together seamlessly. This will serve to automate processes, giving your salespeople the opportunity to spend more time doing what they really want to do – making sales.

With IoT Pulse, you can connect your ERP to your CRM, email tracking tool (e.g. Mailgun), project management tool (e.g. Asana), communication tool (e.g. Slack), and so much more. For a complete list of all the application you can integrate with your ERP using IoT Pulse, check out our IoT Pulse page.

If you’re looking to help grow your business with Commercient’s tools, such as SYNC, IoT Pulse and our eCommerce solutions, please contact us today.


About the Author

Tikiela Mims is an experienced Technical Writer with a demonstrated history of working in the information technology and services industry.

There is a long list of stress triggering factors in the life of a salesperson. Everyday your salespeople may be under a lot of pressure to meet quotas, convert quickly, and keep approval rankings high. In short, your salespeople may be put into many situations that create a highly stressful environment. According to Fairleigh Dickenson University, 75% of people report being stressed on the job.

So, what can you do to lower the amount of stress of your salespeople? Here are a few simple and effective techniques you can use.

Empower Your Salespeople

What efforts are you making to empower your salespeople? The amount of energy you put  towards empowering your salespeople will determine the level of commitment you have. For instance, you can empower your salespeople by using positive messaging. According to Total Wellness, if you impart positivity in your words and communications, “you’ll be able to foster positive emotions from your employees in regards to wellness. Positive messaging provides the groundwork for a positive outlook on any health journey.” So, giving a kind and positive word or a compliment, you can help in assisting someone struggling with stress to develop a more positive mindset, and provide a small bright spot in the midst of their stress.

Invest In Cloud-Based Technologies

If you haven’t invested in cloud-based technologies yet, we highly recommend you invest now. Cloud-based technologies like Commercient SYNC and IoT Pulse allow salespeople to do their jobs effectively without being tied to a desk, office, or specific device. Kendra Von Esh,  executive strategic advisor at Coupa, a cloud-based spend management software company, says companies should “outsource the stressful parts of IT because hosting hardware, managed services and SaaS solutions can help take the stress off of you and your staff and put it somewhere better, faster and cheaper.” She says that you should focus instead on “revenue generating activities and how you can turn your organization into a profit center rather than a cost center.”

Allow Flexible Work Schedules

When you allow your employees to set their own schedules, you’ll make their lives much easier. According to Simon Slade of CMSWire, “in regular feedback from staff, employees describe the freedom to set their own hours as an important factor in their overall job satisfaction. They can achieve a better work-life balance with their personal schedule, and also feel more respected and trusted by the company.”

Make the technology of the cloud your best ally. With apps like Commercient SYNC, your salespeople won’t have to be in front of their desktop computer to access critical data from leads and clients; instead, they’ll be able to see that info from their mobile devices. This helps them to increase efficiency, feel more productive, close more deals, and provide better customer experience.

Create A Fun And Social Environment

Every company has extra-stressful deadline days, and one of the best ways to reduce the office stress and boost employee morale is by creating a fun and social environment. For example, you can help your salespeople get to know each other in a non-stressful capacity by offering an occasional company outing, or by trying some team-building exercises. Ultimately, this will help to re-energize the team, improve communication, and create a lasting bond among team members – they will feel like they have someone to go to when feeling stressed out or overwhelmed.

Want to reduce the stress of your salespeople by integrating your CRM and ERP, or connecting your ERP to the Internet? Then, Commercient SYNC and IoT Pulse are waiting for you. Contact us at Commercient today.