Tag Archive for: payments

Problems will always exist in the business world, and one of biggest issues facing businesses today is integration. Do you integrate your CRM with your ERP? Or, should you integrate a payments processing solution with your ERP system? These are questions that you may be asking. In this blog, we’ll help you understand some of the problems you can avoid with an integrated payment processing solution, so you can make the right decision for your business.

Manual Entry of Credit Cards and Payments

Without an integrated payment processing solution, your employees could be stuck having to manually enter credit card information and other electronic payments into your accounting software. This can be a tedious and tiring process as your business grows.

The manual entry and reconciliation of payments is cumbersome and increases the possibility for error. It is inefficient, and causes you to waste valuable time and energy on the entry of redundant data into multiple systems.

Fortunately you can avoid this problem by investing in an integrated payment processing solution like Sync2Pay. It gives you the ability to take quicker payments in your ERP, CRM, or eCommerce system.

Spending More Time Correcting Errors

When you don’t integrate your payment processing, there’s a higher chance of making mistakes, which can leave you spending hours reconciling books due to an accounting error.

Additionally, you’ll spend more time correcting errors caused by duplicate payments, and chasing down payments that were wrongly made and charged in duplicate. This can leave you with frustrated customers as a result of overbilling, not having a payment properly attributed against their account, or erroneous tax reporting.

With an integrated payment processing solution like Sync2Pay, since everything is automated, you’ll be free to focus other areas of your business.

Spending More Time Training Your Employees To Process Payments

If you don’t leverage an integrated payment processing solution, you’ll need to have an accounts receivable employee on payroll or pay an accountant. And, that’s not all. You’ll incur the costs associated with training employees to process payments, as staff training time will be increased because there is more than one system to use.

However, by integrating a payment processing solution such as Sync2Pay into your ERP, CRM or eCommerce system, you can spend less time on training employees because the entire process becomes less complicated and easier to learn. Sync2Pay allows you to easily accepts payments, and provides you with credit card service inside CRM and ERP you’re looking for.

Greater Risk Of Counterfeit Fraud or Data Breach

Data security is a huge priority, regardless of how payments are conducted, and without an integrated payment processing solution, your data could be a greater risk of fraud and of a data breach. Fortunately though, the best integrated payment solution puts you at a lesser risk of fraud or of a data breach.

Our Sync2Pay app, for example, enables you to process payments against invoices, orders, and customers from any software package in the Cloud. It is there your data is kept safe from theft, loss, and natural disasters.

For more information about our Sync2Pay app, check out our Sync2Pay integrations page.


SYNC Demo integrate CRM ERP


In the past, there was difficulty in securely accepting credit card payments within your ERP or CRM system. However, today apps like Commercient Sync2Pay have made it possible for you to take quick credit card payments in your CRM, ERP, or eCommerce system. And in this way, you can save time and money, reduce errors, and get a better view of your business. Not sure yet if you should integrate payment processing with your CRM, ERP, or eCommerce system? Here are three signs that you should invest in Sync2Pay.

Your Employees Are Entering and Monitoring Transactions From One Platform To Another

Without integrated payments, your employees have to manually enter data and sales figures into separate systems, and reconcile payments with accounting to track your business revenue. This can cause them to waste time with redundant data entry, and increase the likelihood of human error. And the process can get even more tedious and tiring as your business grows. Fortunately, by leveraging Commercient Sync2Pay and integrating payment processing, you can re-allocate time spent on re-entering data or re-verifying credit card information, to more value-adding activities.

You Want Better Visibility Into Your Business Operations

When your payment system isn’t integrated, you can end up spending a lot of time and energy figuring out where your money is going, and why it’s going there. You may be subject to long periods of time for invoice payments, and delays in assessing current cash flow status. By integrating payment processing that leverages Sync2Pay, you can determine how much money you have available at the end of each business day, because you’ll have access to current reports, which can help you efficiently manage payroll and inventory, pay vendors, and make better, more informed business decisions. With Sync2Pay, you’ll have a better perspective of your business, and can gain more financial visibility and control.

Potential For Human Errors Increases

We all work carefully, but sometimes mistakes can happen, and adding them into the payment transaction process means that errors are likely to be made. The list of errors may include duplicate data entries, incorrect data entries, or even data entries being applied to the wrong account. This can lead to lost time trying to locate errors. However, with Sync2Pay, you can eliminate these entry errors, and be confident that accounts are accurate. You’ll also be able to provide more convenience for your customers, and have higher savings.

If you don’t have the ability to integrate payments into your CRM, ERP, or eCommerce system, you could be at a distinct competitive disadvantage. Fortunately, the technology to make it happen – Commercient Sync2Pay – is affordable, easy-to-use, and is only a click away. You can also contact us here.

Remember the days when your mobile phone was only used to make and receive calls? Thanks to advancing technology, mobiles have become watches, planners, alarms, internet devices, cameras, music players, and much more. And now they’re used as digital wallets so users can purchase products and make transactions, paving the way for mCommerce.

Besides all the growth eCommerce is experiencing, mCommerce – commerce through mobile devices – is gaining space among consumers and their buying habits. According to eMarketer, the retail industry in the U.S. will earn $145.6 billions in 2018, thanks to mCommerce.

Are you allowing credit card payments in your website/online store for sales or services? If not, and you need more information to make that decision, here are some insights that will help you:


Credit Card Use As Preferred Payment Method Is Rising

A study conducted by the payment processor TSYS in 2016 found that approximately 40% of consumer prefer to pay by credit card, 35% use debit card as preferred payment method, and only 11% answered they prefer to pay cash. Credit card use is on the rise, since the preference for this payment method increased 5% compared to the previous year.

These trends are here to stay, and that’s why Commercient created Sync2Pay, a credit card solution that completes your ERP and CRM integration, so you can have your client’s data added to other systems in real-time, automatically. You’ll be able to not only receive those payments, but also sync that data in other platforms will help to always have your customer’s data up-to-date. There won’t be a need to duplicate efforts, or risk making mistakes when entering data into another system.


Faster Purchases

Mobile users don’t wait. Given all the uses mentioned above, plus instant messaging and social media, it’s practically impossible to keep a person’s attention for more than, literally, a couple of seconds. That’s why you need to make sure the purchasing process is fast and easy, which will help to increase sales.

On average, adults spend approximately 59% of their time using their mobile devices, but when it’s time to buy, the conversion rate is only 15%. If we spend so much time using our phones, why don’t we make more purchases with it? One of the reasons is speed. Nobody has time to wait for a website to load, or even less, a “come back later” alert. At that point, the customer is lost.

So offering a fast and easy buying experience will not only help you to make more sales, but to earn that customer’s loyalty.


Better User Experience

Although one of the main criteria to define “better user experience” is speed, the implementation of mobile payments also help you to know your customers, their buying habits, and even potential objections.

A better experience for the user would be to close the gap between the time using their mobile devices, and the conversion rates. You can do it optimizing your website for mobile, a smooth and easy-to-follow buying process, and, especially, post-sale actions such as incentives, cross-sell, up-sell and segmented marketing campaigns (email, ads, direct marketing).

Where do you access all this information? Integrating your “mobile” customers’ data with other CRM or ERP systems through a solution like Sync2Pay. This tool allows you to store all that info safely in the cloud, so your sales, accounting and customer service staff can access to the data at anytime, and from anywhere. That way, they’ll provide another key component of an outstanding experience: Customer service that will earn their loyalty.


Are you ready to implement a solution like this one with the payments you’re receiving online, or would you like to learn more? Don’t hesitate to contact us today and we’ll be happy to answer all your questions.