Tag Archive for: Microsoft

In 2020 Commercient plans to continue with the rapid expansion and moving on to bigger and better things. Here is a small taste of what’s to come.  

Artificial Intelligence

In 2020 Commercient will be extending the use of Artificial Intelligence not to only streamline SYNC processes such as data deduplication but also to drive the creation of an AI Sync engine that will autonomously build integration between products based on learned connections. Armed with an Oculus headsets and our virtual reality platforms, Commercient’s foray into 4th generation technology is what keeps Richard Jenkins, Co-Founder and Chief Technology Officer, motivated and excited to begin each day. His vision and enthusiasm motivates each person at Commercient to be a technologist.

The AI initiative includes:

  • Guided Commercient Sync implementation in virtual reality using Amazon Sumerian
  • Speech interaction during the Commercient Sync implementation using Amazon Lexbot in conjunction with Sumerian. 
  • Humanlike speech generated using Amazon Polly for combinations of 5 CRMs, and 85 ERPs in 5 languages to be used in conjunction with Sumerian and Lexbot.

“2019 is the awakening of AI in integration. 2020 is the year AI begins to influence integration projects in order to achieve the largest cost savings and Commercient will pass those cost savings on to the customers.” – Richard Jenkins CFO at Commercient.  

More Apps & Exclusive Offers

We will be producing more apps for Salesforce, Microsoft, Zoho, Sugar, Mulesoft, and HubSpot.

A SAPB1 app will become available in the Microsoft Appsource. Exact Online will be available soon in the Zoho Marketplace.  Also next year we will have an exclusive offering for Salesforce Manufacturing Cloud. The Manufacturing Cloud is a specific Salesforce CRM created for manufacturers. It allows manufacturers to combine sales and operations, consolidate account planning and forecasts, and deliver greater business clarity. 

In February and March, Commercient will be speaking at Salesforce’s offices in Chicago and Colarado.

Commercient’s Integration With HubSpot

We announced our partnership with HubSpot in late 2019. In 2020 our integration with HubSpot will continue to grow. Watch the space as we plan on connecting multiple ERPs with HubSpot.  

With Commercient SYNC, the #1 data integration platform for sales, you can now integrate HubSpot CRM with Sage or QuickBooks to help enhance your sales, marketing, and customer service. Integrating HubSpot CRM with Sage or QuickBooks desktop is a powerful way to streamline daily processes and save valuable time and resources throughout your organization.

Commercient’s SYNC makes it possible for you to see your QuickBooks or Sage data in HubSpot CRM. The data integration app keeps you up-to-date with changes made in QuickBooks or Sage ERP and HubSpot CRM system simultaneously.

Continued Charity

In 2020 Commercient will continue with the pledge 1% promise and continue with the contributions to the World Wildlife Fund (WWF). We are also working on even further eliminating our carbon footprint as a company, and lastly but most importantly maintaining our company culture as the company continues its rapid growth.

In 2020 our customers will remain at the heart of Commercient. Our renewed efforts to deliver exemplary service will drive the customer experience in 2020. Management has worked tirelessly to deliver state of the art project dashboards, streamlined onboarding, and implementation, as well as support that is global and fast. The goal is to keep making Sync implementations faster, simpler and even more responsive. 

On this note, Commercient wishes our customers, our staff and our partners a healthy, prosperous new year filled with joy.

2019 is quickly drawing to a close. Let’s take the time to reflect on the year gone by with Commercient. Our company grew rapidly this year not only increasing our customer base but also our worldwide team. We hire talent from all over the world expanding our sales, support, IT and marketing teams. 

This year we’ve grown our partner channel by adding two major tech companies Intuit and HubSpot  in addition to the well over 80 Salesforce and Microsoft Consulting practices that also joined our partner network. If you would like to partner with us, please contact us.  In 2019 we launched two significant CRM exchanges, Zoho Marketplace and Sugar exchange. We also added 10 new Salesforce apps to our existing 16.  

In terms of technology, this year saw Commercient being awarded an Innovation Credit by Amazon Web Services. The Innovation Credit was used to roll out an AI-enhanced Commercient SYNC. This will deploy 4th generation technology to achieve more rapid implementations, enhanced customer experience, global market reach, and the ability to onboard many more customers faster.

We deployed a new AI program for data matching and deduplication, which is incredibly powerful, and therefore power-hungry. We required GPU cores to handle the millions of parallel operations needed to deliver intelligent decisions on how to match customers and products between systems. This process would have taken hours on traditional computers and servers, and add into that the human verification process.  The net result is that we can automate matching and deduplication of data in seconds instead of weeks, which is a huge help for new customers with disparate data between ERP and CRM systems.

On June 24, 2019 Commercient, won the Salesforce AppExchange Demo by popular vote! The 3-minute demo focused on SYNC, and was performed by Ken deLodzia, Commercient’s Senior Solutions Engineer. The AppExchange Demo Jam is a game show-style event where up to 8 Salesforce app partners perform a fast, 3-minute demo of their app. Attendees watching the demos vote for their favorite.

“The valuable data you guys are able to SYNC over is fantastic. Not only do you have the bi-directional SYNC going on, which is configurable as a one-way or two-way SYNC, but you are able to pull that data in a way that a customer service rep or a support rep is able to access, and utilize. Not only for the entitlement side, or the, ‘Hey, I need to get you a replacement order.’ You can see the order information from whatever ERP system you’re pulling from. Fantastic, very simple to use!”- Jeff Grosse, Salesforce MVP, and Demo Jam moderator.

Commercient was in attendance of multiple industry-leading conferences all over the world including Salesforce World Tour London, SYSPRO Wave, and Dreamforce.

Salesforce held its annual Dreamforce convention on November 19-22, 2019 in San Francisco. Our founders, Richard Jenkins, John Angove, and Corinne Allgaier as well as our Head of Partnerships Noah Thomas and Paul Barry, Senior Solutions Engineer were all in attendance. Over the four days, our team met with 18 potential customers, partners and loyal clients.

“Our customers love that we proactively monitor the synchronization” – John Angove CFO

As we prepare to close 2019, we reflect on Commercient’s place in the world as a global corporate citizen. At Commercient, with a global work staff, we believe in the ability of corporations to act as a platform for change, and we consider our collective roles as guardians of world climate health to be both urgent and critical. 

On a very practical basis, the urgency of the issue was brought home to us when Commercient CFOs were in Europe for a conference in July and were subjected to the intense heat waves across France, The Netherlands, and England. John Angove, Co-Founder, and his family were among those that became stuck on a train from Paris to Amsterdam. The railway lines were buckling, temperatures inside the carriage became intolerable and people were panicked. 

It is in this context that as individuals and as a corporation we strove in 2019 to make real and impactful contributions to conservation and climate efforts. In 2019 Commercient spread the joy by making contributions to the World Wildlife Fund (WWF) when our customers gave us commendations. We participated in beach clean-ups, electronics recycling, climate protests,  and WWF campaigns. We got involved; our children got involved.

We’re thankful for all the opportunities we received in 2019 and all of the companies we managed to help with our SYNC solution. Don’t worry, it’s not too late to contact us if you are still looking for a data integration solution for 2019. 

Manejar un negocio propio no es tarea fácil. Toma mucho trabajo, determinación, perseverancia y sacrificio. Hay días en los que pareciera que todo sale mal, y podrías necesitar un poco de aliento. Así que, para darles un poco de inspiración a todos los dueños de negocio que estén leyendo, hemos compilado una lista con nuestras frases favoritas de líderes de negocios y atletas que te motiven cuando sientas que todo está en tu contra:

Frases inspiradoras

“He fallado más de 9,000 tiros en toda mi carrera. He perdido casi 300 juegos. 26 veces me han dado la oportunidad de hacer el tiro decisivo y he fallado. He fallado en mi vida una y otra y otra vez, y por eso he tenido éxito” – Michael Jordan, miembro del Salón de Fama de la NBA

“El secreto de una contratación efectiva es este: busca a la gente que quiere cambiar el mundo” – Marc Benioff, CEO de Salesforce

“Al innovar, prepárate para que la gente te diga que estás loco” – Larry Ellison, fundador de Oracle

“No necesitas tener una compañía de 100 personas o más para desarrollar esa idea” – Larry Page, co-fundador de Google

“Tus clientes más insatisfechos son tu mayor fuente de aprendizaje” – Bill Gates, co-fundador de Microsoft

“Nada funciona mejor que simplemente mejorar tu producto” – Joel Spolsky, co-fundador de Stack Overflow

“La manera más rápida de cambiarte a ti mismo es pasar tiempo con las personas que ya son como tú quisieras ser” – Reid Hoffman, co-fundador de LinkedIn

“Incluso si no tienes la idea perfecta al comienzo, puedes adaptarte” – Victoria Ransom, co-fundadora de Wildfire Interactive

“Intentar hacerlo todo y esperar que todo se haga exactamente como debe ser es una receta para la decepción. El perfeccionismo es el enemigo” – Sheryl Sandberg, CEO de Facebook

“Solo porque ya eres CEO no quiere decir que ‘ya llegaste’. Debes mejorar continuamente tu aprendizaje, tus formas de pensar y la forma en que te relacionas con la organización. Yo nunca lo he olvidado” – Indra Nooyi, CEO de PepsiCo

“Cada problema es un regalo -sin problemas es imposible crecer” – Anthony Robbins, orador motivacional y escritor

“Cuando todo parezca ir en tu contra, recuerda que el avión despega contra el viento, no con él” – Henry Ford, fundador de Ford Motor Company

“Los líderes excepcionales hacen lo que esté en sus manos para levantar el autoestima de su personal. Si la gente cree en sí misma, lo que pueden alcanzar es extraordinario” – Sam Walton, fundador de Walmart y Sam’s Club

“Es difícil derrotar a una persona que nunca se rinde” – Babe Ruth, miembro del Salón de la Fama de las Ligas Mayores de Baseball


Managing a small business is no easy job. It takes a lot of hard work, determination, perseverance, and sacrifice.  There are days when it seems that everything goes wrong, and you might need a little encouragement. To give small business owners everywhere a little inspiration, we’ve compiled a list of our favorite quotes from business leaders and athletes to motivate you even when it seems the deck is stacked against you.

Inspirational  Quotes:

  “I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game’s winning shot and missed. I’ve failed over and over and over again in my life and that’s why I succeed.” – Michael Jordan, NBA Hall of Famer.

 “The secret to successful hiring is this: look for the people who want to change the world.” – Marc Benioff, CEO of Salesforce.

 “When you innovate, you’ve got to be prepared for people telling you that you are nuts.” – Larry Ellison, founder of Oracle.

“You don’t need to have a 100-person company to develop that idea.” – Larry Page, co-founder of Google.  

“Your most unhappy customers are your greatest source of learning.” – Bill Gates, co-founder of Microsoft.

“Nothing works better than just improving your product.” – Joel Spolsky, co-founder of Stack Overflow.

“The fastest way to change yourself is to hang out with people who are already the way you want to be.” – Reid Hoffman, co-founder of LinkedIn.

“Even if you don’t have the perfect idea to begin with, you can likely adapt.” – Victoria Ransom, co-founder of Wildfire Interactive.

“Trying to do it all and expecting that it all can be done exactly right is a recipe for disappointment. Perfection is the enemy.” – Sheryl Sandberg, CEO of Facebook.

“Just because you are CEO, don’t think you have landed. You must continually increase your learning, the way you think, and the way you approach the organization. I’ve never forgotten that.” – Indra Nooyi, CEO of PepsiCo.

“Every problem is a gift – without problems, we would not grow.” Anthony Robbins, motivational speaker and writer.

“When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.” – Henry Ford, founder of Ford Motor Company.

“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” –Sam Walton, founder of Walmart and Sam’s Club.

“It’s hard to beat a person who never gives up.” – Babe Ruth, Major League Baseball Hall of Famer.


SYNC Demo integrate CRM ERP

Question: What do Ada Lovelace, Jean E. Sammet, and Marissa Mayer have in common? The answer–they have all helped to shape technology as we know it today.  Ada Lovelace, for instance, wrote the world’s first algorithm and is known to be the world’s first computer programmer. Jean E. Sammet developed the programming language FORMAC and wrote the 1969 book Programming Languages: History and Fundamentals. And what about Marissa Mayer? She was the first female engineer at Google and is now the CEO at Yahoo.

In essence, women have been an influence in technology since the 1800s, and despite the current gender gap, some women are continuing to push their way to the top. We wanted to shed light on a few women who are changing the world of technology and small business today.

Sheryl Sandberg

Forbes called Sheryl Sandberg the most powerful woman in technology in 2015, and describes her as “One of the nation’s most influential female executives.” She has also been deemed one of the most powerful women in the world – she is a woman to watch.

Influence in technology

In 2008, Sandberg became the Chief Operating Officer of Facebook and is the first woman to serve on the company’s board of directors. She has been responsible for expanding the company’s userbase from 70 million to almost 845 million in only three years and has increased the company’s revenue significantly.

Before her success at Facebook, Sandberg was the Vice President of global online sales and operations at Google, where she developed and managed profitable online advertising programs. She also served as the chief of staff for the U.S. Secretary of the Treasury.

Influence on women

In 2013, Sandberg wrote the international best seller Lean In: Women, Work, and the Will to Lead in which she touches on topics like feminism and gender bias and empowers women and gives them advice on how to achieve their goals. The book has created what Inc.com calls the Sandberg Effect, “Women are getting raises, starting businesses, and running for public office.”

Influence on small business

When speaking on the topic of small business, Sandberg says it’s her favorite topic because “It’s the source of economic growth.” She says, “We [at Facebook] really focus on them [small businesses]. Are we meeting your needs? Are we growing your sales? Are we helping you attract new customers? When we can serve them, it grows our business in turn.”

Sandberg’s focus on small business has brought the company unprecedented success and growth as more than 60 million small businesses now use Facebook.

Susan Wojcicki

In 1999, you may have known Susan Wojcicki as the 16th employee of Google, or as the woman who allowed Google to be formed in her garage. But today, she is called one of the most powerful women in the world. In 2015, Forbes Magazine listed her at the second most powerful woman in technology, only one spot behind Sheryl Sandberg.

Influence in technology

Susan Wojcicki joined Google in 1999 as their first marketing manager and later became the company’s senior vice president of advertising and commerce. Handling two of Google’s largest acquisitions, Youtube and DoubleClick, in 2014, Wojcicki became YouTube’s first female CEO.

At Google, she has also been responsible for creating AdSense, which allows companies to make money by displaying Google ads on their websites and blogs. AdSense has generated billions in revenue for Google.

Influence on small business

When you look at technology like YouTube, it provides countless opportunities for small businesses to reach people that may need their products or services. Additionally, it helps businesses build trust and establish themselves as an authority in the industry. Concerning YouTube, Wojcicki says, “We are incredibly proud that YouTube gives everyone a voice, bring them together and shows them the world.”

Keep watching women in tech as they continue to shape the sites we visit and the technology we use.

Windows haters, back off. Yes, I know that the tech giant is far from perfect.  I mean, Windows Vista?! Awful.  They have redeemed themselves beyond all recognition in recent weeks, though. First, they unveiled a bunch of amazing new tech at the Microsoft Build Conference this year.  If any of it works as well as promised, detractors may soon become avid fans.

The coolest thing they came out with is an intelligent, intuitive video editing program which is a mix of machine learning (AI) and apps called the Microsoft Story Remix. At first glance, it just seems like another video editing tool–but Microsoft didn’t stop there.  It doesn’t just collect and edit your media. Editing tools and integration with Microsoft’s Remix 3D service add “mixed reality” digital images and animations to your projects. You can choose a highlighted “star” for you movie, and remix it instantly. It then adds a soundtrack from MS Groove Music service, and you have a stellar video worthy of Cannes.  Early reviews on the product have been universally good, which is pretty unusual in the tech world.  Here is a video of Story Remix in action.


The tech giant also introduced a universal clipboard and some new mixed-reality motion controllers. 

And on that note, Google’s ginormous dev conference, Google IO 2017, is next week. Rumors are swirling about what the folks at Google will have to present. If you can’t go this year, fear not–the entire event will be live-streamed so that tech nuts short on cash flow can still get their fix. Regardless, it should be nirvana for fans of the search-engine giant. Reports of improvements to previous Google products are in the works.  In addition, the company has announced the release of Android O–we don’t know what delicious dessert will bear its namesake yet. There has also been talk of adding phone calling to Google home, as well as other features.  We will definitely be tuning in to the live stream!

We are delighted to announce we’ve made the Top 250 Microsoft Partners for Inbound Marketing Excellence in 2016

According to Demand Metric, inbound content marketing generates 3 times as many leads as traditional outbound marketing but costs 62% less. And, inbound campaigns achieve higher ROI than outbound. At Commercient, we really see the value of inbound marketing as a way of reaching new audiences and helping customers find out about the services we provide.

We were excited to hear that Commercient has been featured in Fifty Five and Five’s 2016 Inbound Marketing Excellence Report.

Developing and maintaining a sustainable marketing plan isn’t easy, and the report highlights and celebrates the marketing efforts made by suppliers within the Microsoft Partner network.

Fifty Five and Five analyzed the websites, blogs, and social media efforts of thousands of Microsoft Partner companies using a number of independent tools like Maya, Kred, and Sitebeam.

What is Inbound Marketing?

“Inbound marketing focuses on creating quality content that pulls people toward your company and product, where they naturally want to be” – HubSpot.

It’s out with the old, and in with the new. Gone are the days where you’d buy email lists, blow your budget on a magazine advert, and pray for leads. Today, sharing is caring and inbound is all about creating and sharing that content with your customers – both B2B and B2C. With over 3.4 billion internet users worldwide, inbound marketing is more important than ever before. It’s all about attracting, delighting and converting those customers, making it incredibly easy for them to find you.

Although there are so many useful tools out there, there are three crucial elements to any inbound marketing strategy

  • A blog that features engaging content that is designed to inform and educate readers.
  • A solid website that serves as the foundation of your inbound marketing plans, offering a good level of information about what you do and links to other channels.
  • Social media profiles on Twitter, LinkedIn, Facebook, and Google+ that allow customers to find out more about you.

Get your hands on a copy of the report! You can register for your free paper or digital copy on Fifty Five and Five’s website. The report also features insights and contributions from industry experts including:

  • Foreword from David Meerman Scott, author of the New Rules of Marketing and PR
  • Kim Albrecht, Marketing Executive at Nintex
  • Karl Redenbach, CEO of LiveTiles

The Report also includes analysis of Twitter usage within the Microsoft Partner network, and a “get fit” marketing plan – to get your inbound marketing strategy fit for the summer!

Are you going to Microsoft WPC 2016? We are! We wouldn’t miss the chance to network and learn with hundreds of thousands of other Microsoft partners (and you shouldn’t either).

WPC 2016 is an action packed event taking place July 10-14. There are so many networking events and sessions to choose from it can be a little overwhelming. So, in an effort to ease your planning anxieties, we figured we’d share the top 5 sessions we look forward to attending at WPC 2016 this year (and give you a chance to meet up with our Director Of MS Dynamics CRM, Stephen Fellinger, while you’re there).

  1. Vision Keynote Address. WPC Keynotes are highly anticipated addresses from Microsoft executives. Keynotes will be taking place between 8:45am-10:45am Monday, Tuesday, and Wednesday mornings. You may not be able to make it to every keynote speech but if there’s one you should not miss it’s Satya Nadella’s Vision Keynote speech which takes place on Monday, July 11th.
  2. Partner Opportunities For Sales Analytics Solutions With Microsoft Power BI And Microsoft Dynamics CRM. This is a great opportunity to learn about the new Power BI solution template for sales analytics. Using Power BI, Microsoft Dynamics CRM users will be able to customize dashboards to the specific needs of their customers. It’s an exciting learning opportunity and just one of many to choose from at WPC 2016. This session takes place 1:00pm-2:00pm on Monday, July 11th.
  3. Business Lessons From The Grateful Dead. This session takes place 2:30pm-3:30pm on Monday, July 11th so you’ll be cutting it close if you want to attend the aforementioned session first; but boy will it be worth it. Speaker David Meerman Scott is going to teach us how to run a business based on the successes of one of the most iconic bands in history.
  4. Creating The Microsoft Dynamics Partner Of The Future: Microsoft’s Partner Strategy, Plans, And Programs To Support Your Success. For us, WPC 2016 is all about building exciting new partnerships so of course we’ll be attending this session. There’s never been a better time to work as a Microsoft Dynamics partner and we’re excited to learn everything we can in order to fully realize the opportunity of being a Dynamics Partner and working with other partners. This session takes place 1:00pm-2:00pm Tuesday, July 12th.
  5. Co-Market and Co-sell Your Solution With Microsoft For Greater Success. As we already mentioned, one of the biggest reasons for attending Microsoft WPC 2016 is networking and this session is all about ISVs expanding partnerships, attracting new customers, and accelerating business growth. This session takes place 4:00pm-5:00pm on Tuesday, July 12th and we hope you’ll be there too.

In between sessions, Stephen Fellinger, our Director Of MS Dynamics CRM will be meeting with other partners to discuss Commercient, our ERP and CRM integration application (Commercient SYNC), and exciting new partnership opportunities with Commercient.


If you’d like to set up a time to meet with Stephen while in Toronto, you can reach him via email at sfellinger@commercient.com or by phone at 678-383-4518 extension 101.