Data has become more complex over the years and it still remains the fuel keeping most organizations in business today. Getting a consistent view of your business performance across a large enterprise could be challenging. Often, global enterprises don’t have a single definitive source of data related to customers, inventory, financial reports, or products. And that makes it difficult to answer even the simplest questions. What is the solution you ask? Salesforce and Netsuite integration is the answer.
Not all information needs to be available within five minutes, but certain decisions can only be made on the basis of data that is fully up-to-date. And that is a big advantage of data integration. With data integration, you see a unified view of your data, because data integration software brings your information together, it can include data quality and the process of defining master reference data, such as corporatewide definitions of customers, products, suppliers and other key information that gives context to business transactions.
Why should a business use Salesforce and Netsuite integration?
If you are looking to grow your business from anywhere in the world using cloud software, automate sales, and become a fully digital business, Commercient SYNC has the app for you. Commercient’s SYNC’s application makes it possible to see your Netsuite data in Salesforce and vice-versa since it can be used on any device. In addition to this, you will need a way to ensure that you have access to accurate, complete, and up to date data in your Salesforce and Netsuite ERP. Without this, it becomes difficult to improve your income, leads, and credibility. As a result, that is why you should be using Commercient SYNC.
How can Commercient SYNC’s data integration platform benefit you?
Streamline your processes, sales, and customer service.
Increase customer satisfaction.
Cut costs.
Assist with inventory control and warehouse management.
Consolidate your financials.
Netsuite data is automatically integrated into your Salesforce CRM so you don’t have to program anything.
There is no mapping, coding or server needed
Elimination of duplicate entries, errors & wrong data input
real-time updates in both systems
Automated workflows avoid the common mistakes in process pipelines
Better work productivity saves time & overhead cost empowering management to take the next action plan
Commercient SYNC is a cloud-based app that allows access from any location. Since it is a cloud-based experience, you are assured that Commercient will have your data secured and it provides a 360-degree view of your data and elimination of manual data entry assisting you to focus more on driving profitability to your business.
Talk to us today about your own Salesforce and Netsuite integration requirements and we will get you on the right path.
https://www.commercient.com/wp-content/uploads/2020/08/blog-img.png400700Naudine Mosimehttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngNaudine Mosime2020-08-06 09:48:282021-10-15 11:08:21How To Integrate Salesforce and Netsuite The Easy Way
Integration Platform as a Service (IPaaS) is a set of automated tools for connecting software systems that are deployed in different environments. IPaaS is implemented to improve efficiency and productivity by large business-to-business enterprises. Information in separated environments is brought together without increasing IT costs. IPaaS has filled a gap in the software market by creating a system that allows integral integration and communication between systems. IPaaS is a cloud-based integration platform used to connect software applications that wouldn’t automatically connect due to the fact they come from different avenues. It is common practice that different departments including sales, marketing, and support run on separate systems. IPaaS makes it possible to integrate and connect applications. Communication is improved between cloud-to-cloud, cloud-to-on-premise, on-premise-to-on-premise platforms without the hassle of installing any hardware.
Other integration platforms include:
Platform as a service (PaaS) provides a platform for users to develop, run, and manage applications without the required infrastructure maintenance. These include the servers, networks, memory and operating systems. The focus of PaaS is on one element rather than the entire system. This allows developers to change and develop specific operating systems without disrupting the entire system. Software as a service (SaaS) is when the software is provided on a subscription basis to the user as it is needed by a third party. This eliminates the need for a central storage center, which saves time, space and money.
How does IPaaS work?
IPaaS provides the infrastructure which allows for the creation of connections and the set up of software applications within the cloud. Companies can dictate the types of connections allowed within the platform such as: prebuilt connectors, business rules, maps, and transformations. This results in connections for integration and application program interface (API) management.
Advantages
IPaaS is often used by large business-to-business companies that need to integrate on-premises applications with cloud applications. Both older and newer companies can benefit from IPaaS. Older companies are able to modify their tools to work with cloud-based services. Newer companies born in the cloud are finding success leveraging cloud-based services. When used correctly, there are many benefits to both the company and its customers.
For your Customers
Within a Company
A single location Consumers’ data and software are connected in one convenient cloud-based location. You will no longer need to search for ways to connect and manage data. Data analysis, integration, and management are in the palm of your client’s hands.
Real-time processing Data can be shared and processed as it is needed. This reduces waiting times and allowing for fast and sound decision making.
Improved communication The amalgamation of information at a local source reduces the risk of data being lost or misinterpreted. Consumers can make more informed decisions.
Centralized environment Connections across different platforms and environments can be managed by multiple teams from a single platform. This creates better communication and connection within the company.
Integrate
To become integrated within a cloud-based age you will require successful connections of information and applications within your company. Integration creates a central environment for companies to view, manage and modify all data and operations. Having a business that is in-sync is the key to efficiency and success.
Although it’s possible for IT departments to DIY their own integration, it is often faster and more efficient to use a third-party IPaaS provider such asCommercient SYNC. Click this link to find out more about SYNC.
If your company is wanting to keep up with today’s business needs and is looking for a simple, fast and flexible integration system then look no further than Commercient SYNC. A cloud to a ground-based platform that is not your average data integration application. We provide a hassle-free, easy installation that requires no coding, mapping or servers from your company. Commercient SYNC is scalable and has the ability to meet the increased data volume. It supports real-time integration with the goal of minimum disruption, providing our customers with an enhanced overall experience. Choose the correct integration system andcontact us today.
https://www.commercient.com/wp-content/uploads/2019/09/The-Ultimate-Guide-to-IPaaS-Integration-Platform-as-a-Service.jpg400800Shana Vilenskyhttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngShana Vilensky2020-04-06 10:30:002021-10-01 11:26:33The Ultimate Guide to IPaaS (Integration Platform as a Service)
Cloud analytics is a form business intelligence in which information moves electronically to a cloud network. Data travels through different models and allows users to examine business data. Data stored in the cloud becomes accessible for discovery, interpretation, and communication of meaningful patterns. Cloud analytics is a way to store large amounts of data, without costing a fortune. The cloud frees companies from the shackles of on-premise storage.
Types of cloud analytics
Public cloud – Public cloud shares IT systems, however, data is not distributed. It contains shared infrastructures such as data processing, virtual machines and storage that is made accessible to everyone.
Private cloud – These types of clouds are committed to one organization but they are costly. The main function is to expand the existing IT infrastructure. Data is often sensitive and cannot be accessed by outsiders.
Hybrid cloud – A hybrid cloud is a mixture of both public and private cloud. Data stored here can be sensitive and non-sensitive.
Components of cloud analytics
In order for cloud analytics to function properly, there are required core elements known as:
Data sources – These are original sources of the data. These can include companies CRM and ERP. A Customer Relationship Management system is used to organize, automate and synchronize sales, marketing, and customer service. ERP is a financial and operations system for improving the efficiency of business processes and is also known as enterprise resource planning.
Data models – These models assist in making connections between data points and clarifies how they are related to one another.
Processing applications – Through this component, large volumes of data are processed.
Computing power – Businesses require computing power to clean, examine and structure data for use.
Analytic models – These are numerical models that estimate an outcome. They entail a lot of computing power.
The benefits of cloud analytics
Cloud Analytics can create a competitive advantage that leads to positive outcomes while still maintaining data protection. The following benefits are:
Effortless data – Data is kept up to date. There is real-time data organization, changes are updated and saved instantly. Data saved in the cloud cannot be lost unlike its physical counterpart.
Flexible and faster data – Cloud analytic can be scaled to suite a company’s needs. The storage can also be increased or decreased to the capacity is needed.
Sharing and collaboration – Employees can access data stored in the cloud anywhere at any time. Information can be uploaded and downloaded which boosts teamwork within global companies.
The challenges of cloud analytics
Although there are benefits, there are also challenges to illustrate:
Technology constantly evolving. Those managing cloud analytics will continuously need to keep up to date with the latest trends and tech innovations.
Moving data to the cloud can be time-consuming and there is a possibility for errors if procedures are not followed correctly.
Costs for cloud analytics can become expensive when more functions are required. An increase in users may result in a change in subscription fees.
Commercient SYNC makes data integration simple and user-friendly. Information is made available on a platform accessible to all employees. Through cloud analytics data is transferred and stored according to the business needs. Unlike traditional data integration tools such as an ETL, there is no coding, mapping, or server. We handle everything, so you can focus on growing your business. Contact us today for a free Commercient SYNC demo.
To conclude, the variation of data storage allows multiple users to benefit from cloud analytics. Cloud analytics is there to benefit employees of companies to evaluate data quickly, enabling them to see the bigger picture. The possibilities in terms of sharing, storing, and organization of data are endless.
https://www.commercient.com/wp-content/uploads/2019/08/The-Basics-Of-Cloud-Analytics.jpg400800Shana Vilenskyhttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngShana Vilensky2020-04-01 08:00:002021-10-01 11:39:19The Basics Of Cloud Analytics
Wilson Electronics amplifies the power of communication, allowing loved ones to stay in touch no matter where they are in the world. Companies all over the world harness the power of Wilson Electronics to boost their global reach.
Founder Jim Wilson started Wilson Electronics in 1999 in St. George, Utah. Wilson Electronics is the world leader in cellular signal booster technology for mobile, home, the workplace, commercial settings, and on the go.
Wilson Electronics solve the problem of dropped calls, limited range and reduced data rates for cell phones and data cards with their award-winning cell phone signal boosters. Their products, weBoost, and WilsonPro have you covered by amplifying weak cellular signals.
Challenge
Wilson Electronics’s mission is to expand wireless network coverage to everyone, everywhere. They value speed by eliminating bureaucracy and anything that slows them down. Wilson Electronics is Data-driven, therefore, they use facts to make informed decisions.
Wilson Electronics leverage Sage 100 ERP and Microsoft Dynamics 365, but the team struggled to find a solution that would connect the two. They couldn’t find a satisfactory solution to connect their ERP and CRM, and their sales reps needed to constantly switch between multiple systems to find information which resulted in too much time being wasted.
“There wasn’t software we had that could move the data from Sage 100 up to our CRM. And so we were looking for a product that could do that. That’s where we came into Commercient.” – Kyle Brandt, Junior Database Administrator
Solution
Commercient’s number one data integration application SYNC, allows data from the Sage 100 ERP to be visible within Microsoft Dynamics 365 CRM.
Data integration is the process of combining data from different sources into a single, unified view. Integration begins with the ingestion process and includes steps such as cleansing, ETL mapping, and transformation. With Commercient SYNC There’s no coding, no mapping, and no servers to manage on your end.
Information within Sage 100 including Customer Orders, History, Invoices, Bill To and Ship To Addresses, and is now available Microsoft Dynamics 365 in real-time.
Results
Wilson Electronics’s sales team now has access to the customer information in Microsoft Dynamics 365 without having to log into the Sage 100 ERP. The new data integration saves the company precious time.
Commercient SYNC helps the sales team to access pricing and everything they need, so they can produce quotes quickly, simplifying the sales process. Wilson Electronics is able to close deals faster by integrating Sage 100 and Microsoft Dynamics 365 CRM with Commercient SYNC.
With Commercient SYNC, Wilson Electronics is able to deliver wireless network coverage to everyone, everywhere continues to grow exponentially.
“SYNC just gives it one place where a person can go to to find all the data. They don’t have to go and search [a specific] customer multiple times in different systems.” – Kyle Brandt, Junior Database Administrator.
Read more about Wilson Electronic’s success with Commercient SYNC here.
Commercient is able to integrate much more than just Sage 100 ERP and Microsoft Dynamics 365 CRM. Our SYNC integration has grown to over 85 systems, including Sage, QuickBooks, Acumatica, Epicor, SAP, SYSPRO and many others.
With our ERP and CRM integrations, your data is synced to both systems in real-time without the need for manual data entry, or the risk of human errors. Contact Us to discover how we can solve your data integration needs.
https://www.commercient.com/wp-content/uploads/2020/02/Closing-Deals-Made-Faster-by-Integrating-Sage-100-and-Microsoft-Dynamics-365-With-Commercient-SYNC.jpg4001000Naudine Mosimehttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngNaudine Mosime2020-02-28 10:00:002020-02-28 09:17:58Wilson Electronics: Closing Deals Made Faster by Integrating Sage 100 and Microsoft Dynamics 365 With Commercient SYNC
Configure Price Quote software, otherwise known as CPQ software, is a sales and quoting solution designed to help companies generate highly accurate quotes based on specific configurations. It helps centralize and automate rules on product, pricing, and business. With its centralized structure, sales teams are able to access information in real-time wherever and whenever they need it.
What CPQ does is that it enables users to generate custom quotes on products, services, and packages based using custom configurations and a predetermined set of pricing rules such as discounts, bulk orders, season, location, handicaps, pricing fluctuations, and more. It allows users, particularly salespeople, to quote their customers quickly and accurately.
With CPQ solutions, companies are able to activate and streamline all their sales channels and empower their sales personnel. This leads to better and bigger revenue as businesses create and provide precise and competitive quotes possible to their customers, enticing and motivating them to consider and ultimately purchase.
CPQ brings a plethora of benefits to many businesses and industries. But the following advantages top the list while explaining why your company needs to invest in CPQ software.
Accelerate Business Processes
One of the reasons why companies are using CPQ software to improve their sales and overall revenue is its impressive speed. It accelerates the entire sales cycle, which serves both employees and customers.
In a conventional business setting, salespeople have to spend a considerable amount of time retrieving and accessing product information from various sources. Then they have to consult their pricing rules before coming up with prices or rates and give customers their quotes.
And in between, there are internal administrative processes such as reviews, clarification, and approval that take too much time. With so many time-intensive functions and other management mumbo-jumbo to do, it’s no wonder why sales representatives only spend 33% of their time on sales-related tasks.
By utilizing CPQ software and incorporating CPQ in CRM systems, companies are able to eliminate many of these unnecessary and exhaustive processes, drastically accelerating the sales cycle. This integration should be considered one of the best CRM practices because of the advantages it brings to any business enterprise.
Salespeople don’t have to spend days and weeks to come up with accurate quotes. They can create quotes in minutes and deliver them to their customers in an instant. This is critical as sales statistics reveal that 50% of customers purchase from the vendor who contacted them first.
Aside from increasing their sales potential, the speed of CPQ software also adds value to the customer’s overall experience. Being able to provide accurate quotes by demand sparks engagement and drives interaction. A delightful experience not only leads to a successful sale but also repeat businesses and more opportunities.
Generate Quotes Based on Customer Data
It is clearly established how CPQ platforms transform the slow and arduous sales cycle into a rapid yet precise process. But aside from dramatically accelerating your sales by generating accurate and competitive quotes in minutes, it also sheds light in other business areas where visibility is either poor or lacking.
Most CPQ solutions can work well on their own without having to integrate with other systems and technology suites. But given its unique position, many companies integrate their CPQ software with their current technology solutions such as CRMs to make life easier for their sales reps.
The vast majority of CPQ platforms are built to seamlessly integrate and work with Salesforce, one of the world’s leading CRM brands to provide sales personnel with better, faster access to real-time customer information. They are able to do more with CPQ Salesforce meaning they don’t have to build viable proposals and quotes from the ground up.
That’s because the CRM software supplies the CPQ solution with customer information, including interactions, previous communication, and activities done by other sales reps. CPQ users can then create more effective and accurate quotes and proposals that are driven and based on customer data.
Eliminate Supply Chain Issues
Aside from centralizing and automating pricing processes, CPQ software streamlines the sales cycle by eliminating many pain points in the supply chain via powerful automation. Traditional supply chain processes involve numerous variables and stages, making it notoriously complicated even for seasoned supply chain managers and experts.
Accounting for each of these variables is already a complex process in itself, impeding the execution of lead-to-order cycles, which then adversely impacts sales performance. Even international companies admit how poor supply chain management can seriously hurt their revenue potential.
Top sports brand Adidas disclosed that they failed to meet their 2019 growth target due to supply chain issues. The Germany-based athletic performance company predicted massive losses between $220 million to $550 million for the year, stating their current manufacturing infrastructure in North America was not enough to meet the rising demand in the consumer-rich region.
Integrating CPQ with supply chain management software allows businesses to closely monitor supply levels and automatically update acquisition and inventory teams whenever items, parts, and supplies are depleting.
Because CPQ addresses many of these pain points via automation, businesses are able to keep their inventories stacked and way ahead of demand. This ensures that they have adequate supply in their inventory when an order comes through. As CPQ keeps their supply levels at an optimum level, sales teams have an easier time focusing on their customers’ needs. This ultimately results in faster sales, more revenue, and happier customers.
Sell Products When Demand Is Low
Most companies deploy CPQ systems to boost the efficiency of their sales processes and drive revenue performance. However, only a few integrate CPQ software with their demand planning and ERP solutions to help predict market demand, which is a great way to leverage CPQ capabilities.
When market demand takes a dive, it is important for companies to keep their items from stagnating in their inventory. CPQ provides them with the platform to find ways to keep their products moving and still be profitable even when market demand is low.
By being able to forecast market demand, CPQ systems aid companies in providing their customers with vast possibilities of configurations to make their low-demand products appealing to customers as demand begins to plateau out and then dwindle.
While disposing of low-demand products may not garner a lot in terms of revenue, it does open up valuable inventory space. This allows companies to stock on more high-demand products and generate significant profit off them, enabling them to still achieve higher revenue even when they sold off their low-demand items for little or no profit.
CPQ software is proving to be an indispensable system for modern enterprises, as evidenced by the rapidly growing global CPQ market.
Among the major factors of CPQ adoption is its ability to provide business enterprises unparalleled agility in creating and providing accurate and competitive quotes to customers. In this world where agility is essential, it’s no wonder why CPQ systems are enjoying increasing popularity and implementation.
Customers today put a huge premium on speed as much as excellent service regardless of the CPQ software costs. Businesses now have to be agile to remain competitive and significant in their respective markets. CPQ gives them that. That agility leads to faster sales cycles, better sales enablement, and huge revenue growth. As people in sales always say, “you close more, you win more.”
https://www.commercient.com/wp-content/uploads/2020/02/cpq.jpg360708Naudine Mosimehttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngNaudine Mosime2020-02-13 07:43:272020-02-13 07:43:29Why You Need CPQ Software in Your Company?
Hotsy is North America’s number one name in cleaning equipment. Based in Des Moines, Iowa, they specialize in distributing and manufacturing high-quality industrial pressure washers. The company has over 40 years of experience in providing its customers with insight, training, support, and service for their particular cleaning requirements.
As leaders in their field, Hotsy Cleaning Systems sales required a powerful CRM. Therefore, they upgraded their sales system to Salesforce and Sage 100 in addition to barcoding from Gimbal Barcoding to better track inventory.
Challenge
Hotsy Cleaning Systems began using Act! CRM for their tasks, but as they grew they noticed that it wasn’t a clear way for it to communicate with their Sage 100 ERP. So they moved to a superior sales system: they chose Salesforce, the #1 Customer Relationship Management software.
Sage held all of their accounting data and Act! was their CRM software. Prior to moving to Salesforce and SYNC, it would take time if a field rep was trying to log into either system to find the data, and would have to call back into the home office for assistance.
The teams at Hotsy sought a more effective CRM that could meet their needs. Then, the sales and service needed to be able to easily access information in Sage 100 ERP and Salesforce.
Hotsy required a sales system solution that could integrate their ERP and Salesforce and that would help them access real-time data along with parts that have been barcoded, to help track inventory, warranties, sales, service, and more. They needed to be more efficient on keeping track of parts both sold and used for service.
Besides, Hotsy knew that in order to remain leaders in their field they needed to take the company to the next step. The team also wanted a powerful system that could successfully lead them into phase 2 of their sales strategy: securely accept payments at the time of service.
Hotsy would have to invoice, and payment could take days or even weeks and that was not acceptable in order to provide efficient customer service. This was a step back that no leader company wants to take.
Solution
To help enhance sales and customer service, Hotsy implemented Salesforce CRM and found out it was the superior system they needed to boost their sales.
They also relied on Commercient SYNC, the #1 data integration platform for sales, to connect their Sage 100 ERP with Salesforce to easily access information between the two systems.
“With the Sage 100 information being pulled into Salesforce [via SYNC], I was able to give a little more structure to it, a little more definition, and make it easier for people to have access to data on the go, as well as being able to find what they need,” explained Patrick Foy, Technical Architect at Hotsy.
As a leader company, Foy and his team also decided to work with Commercient and Gimbal Barcoding to barcode their devices and parts. They were sure that this was the right solution to become more efficient when reps are in the field making sales, in addition to being able to track parts better from both the sales and service side.
Commercient also became the solution the Hotsy team was seeking for their phase 2: take payments more efficiently at the time of service without wasting time.
That’s why Hotsy’s next step was using Commercient’s Sync2Pay solution to take immediate and secure payment in the field and become more productive. By making the software choices that suited their needs, Hotsy’s objective was to save critical time by having their systems integrated.
“It will be saving approximately, I would say, five business days from time paperwork is inputted, to the time it’s turned over and going out as an invoice. Which is making a net 30, technically a net 35 in some cases, or longer. So now we’re actually going to be within our nets.”, as Foy estimated.
Commercient and Gimbal Barcoding helped to barcode all their parts and pressure washing systems, with a connection to their ERP and CRM.
Hotsy now has a more efficient sales team on the field. Now they save a lot of time when selling something. “They’ll be able to scan it, import it into an order or work order, sync it up through Commercient, and into our Sage system and we’ll have the sales order in the system. They can take payment on it and everything.”, according to Foy.
“We have people out in the field that will be able to look up a part number, see if they have it on their vehicle. Also what other warehouse [that part] is in. There is no more of that need to, ‘Okay what’s the part number?’ And take the time to look it up, saving, minutes, which didn’t seem like a lot, but minutes over a day, over a week, over a month, over a year…”
As a result of choosing Commercient SYNC for their data sales integration, Hotsy is more productive and customer-centered mainly because of the benefits of ERP and CRM integration.
Now the employees have more access to real-time data such as orders, invoicing and more.
With SYNC integration, Hotsy Cleaning Systems has all the right tools to invest in their customers, make them a priority and save valuable time. The company has already spent 40 years providing its clients, both individuals, and businesses, with the insight and training for their cleaning requirements. And now Hotsy is on the right path to stellar customer service.
There are over 85 systems integrated by Commercient, including Sage, Acumatica, SYSPRO, Epicor, SAP. The systems “talk” to each other resulting in an increase in productivity, just as Hotsy found out.
Let Commercient be the solution for your company too. Contact us now and let’s discuss your data integration needs.
https://www.commercient.com/wp-content/uploads/2020/02/Hotsy-Cleaning-Systems-Instant-data-access-and-improved-sales-tracking-with-Commercient-SYNC.png400800Naudine Mosimehttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngNaudine Mosime2020-02-10 11:20:082020-05-04 06:44:42Hotsy Cleaning Systems: Instant data access and improved sales tracking with Commercient SYNC
Your current sales system and processes may do a lot for your business, but if it’s outdated, it can become a huge liability for your business. Especially if you’re seeking to compete successfully against the digital-savvy businesses of today.
The good news is that with a few simple upgrades – that is, with a new CRM (Customer Relationship Management) and integration apps – you can modernize your sales system, and get improved and intelligent analytics, powerful reporting, tracking opportunities and more. In this blog, we’ll uncover just how integration apps can help you modernize your sales system and stay ahead of the game.
Centralized Information
One of the best aspects about integration apps is that they serve to create a centralized database where all information follows the same rules and customer records have one correct version. For instance, Commercient SYNC, the #1 data integration platform for sales, can help you keep everybody on your sales team on the same page by updating customer data in the CRM system, and the changes will be visible in your ERP as well.
This ERP to CRM integrated data includes customer information, invoicing, bill to and ship to addresses, sales orders and history, branch / division details, terms, serial numbers, and much more. And from your sales system back to the accounting system, SYNC will integrate new customers, prospects and leads, orders, and more. Click this video to watch how SYNC works.
“With [Commercient] SYNC, our salespeople can see the customer information and accounting records, all together. That cut a huge part of the sales process for existing customers.” – StemCyte (Read the details here)
Having access to the same information stored in the same system, your employees will be able to collaborate and support one another more effectively. And you’ll be able to ensuring that no clients ever get lost in the shuffle between representatives.
Salesforce, Zoho CRM, Microsoft Dynamics 365 and Oracle Sales Cloud are supported CRMs by Commercient SYNC. For even more supported CRMs, check out IoT Pulse, which connects your ERP to over 815 apps.
Eliminate Double Entries and Duplicate Work
Not only do integration apps create a centralized database, but they also help you to avoid double entries and keep you from wasting time on correcting errors. An integration app like Commercient SYNC, for instance, will remove the tedious necessity of duplicating data entry (that you might experience using a combination of spreadsheets) by providing identical rules for both your CRM and ERP system.
For example, any changes made in your ERP database will reflect in the CRM system and vice versa. The same principle also applies for the addition or removal of custom fields, new entries or changes in the database.
More Time to Talk with Leads and Customers
With data integration between your accounting and sales systems, there is less time spent on manual tasks. Your sales team will have more time to call and interact with leads, prospects and customers. For example, when a customer contacts you requesting an order status update, you will no longer have to search through different systems to access that information, or inquire with other employees.
“We’ve add more customers than we’ve ever added, in the last 2 years, through our sales database [via Commercient SYNC]. [The reps] can go on their cell phones and look up year-to-date sales, up-to-date to the hour.” – Hatch Lighting (See the details here)
With SYNC, you and your salespeople will be able retrieve information on customer records, line items, invoices, payment records, inventory availability, pricing, shipments, order history, and more in real time. This will give your sales reps more time and the opportunity to serve your customers no matter where they are.
Enhanced Sales Analytics for Decision Making and Forecasting
Integration apps also allow you to get a complete view of your customers. You’ll get complete visibility on your customer’s buying habits, order history and general needs. Meanwhile, this data gives you better analytics and reporting, so you can track changes in your customers’ preferences, profitability, loyalty, and more.
Not only does this provide you with a better insight into your customer base, but it can help you build lasting relationships and determine where there is potential for future growth. Ultimately it will help you make better business decisions in the long run.
Midwest Sales and Service was able to tracking customer data using our SYNC data integration app, and with this important data, it exploded their sales and opportunities pipeline. See how on the Midwest Sales and Service success story page.
In addition, The Baker Company uses their SYNC’d data to help forecast market trends, and which of their medical devices they manufacture will sell more in the future.
To start modernizing your sales system today using integration apps, check out our Commericent SYNC and IoT Pulse pages.
https://www.commercient.com/wp-content/uploads/2018/08/How-Integration-Apps-Modernize-Your-Sales-System-v2-1.jpg400800Commercienthttps://www.commercient.com/wp-content/uploads/2017/08/commercient-2016-website1.pngCommercient2018-08-29 06:25:592021-10-27 10:32:06How Integration Apps Modernize Your Sales System
