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Cloud analytics is a form business intelligence in which information moves electronically to a cloud network. Data travels through different models and allows users to examine business data. Data stored in the cloud becomes accessible for discovery, interpretation, and communication of meaningful patterns. Cloud analytics is a way to store large amounts of data, without costing a fortune. The cloud frees companies from the shackles of on-premise storage.

Types of cloud analytics

Public cloudPublic cloud shares IT systems, however, data is not distributed. It contains shared infrastructures such as data processing, virtual machines and storage that is made accessible to everyone.

Private cloudThese types of clouds are committed to one organization but they are costly. The main function is to expand the existing IT infrastructure. Data is often sensitive and cannot be accessed by outsiders. 

Hybrid cloud – A hybrid cloud is a mixture of both public and private cloud. Data stored here can be sensitive and non-sensitive. 

Components of cloud analytics

In order for cloud analytics to function properly, there are required core elements known as:

Data sourcesThese are original sources of the data. These can include companies CRM and ERP. A Customer Relationship Management system is used to organize, automate and synchronize sales, marketing, and customer service. ERP is a financial and operations system for improving the efficiency of business processes and is also known as enterprise resource planning. 

Data modelsThese models assist in making connections between data points and clarifies how they are related to one another.

Processing applicationsThrough this component, large volumes of data are processed. 

Computing powerBusinesses require computing power to clean, examine and structure data for use. 

Analytic modelsThese are numerical models that estimate an outcome. They entail a lot of computing power.

The benefits of cloud analytics

Cloud Analytics can create a competitive advantage that leads to positive outcomes while still maintaining data protection. The following benefits are:

  • Effortless data – Data is kept up to date. There is real-time data organization, changes are updated and saved instantly. Data saved in the cloud cannot be lost unlike its physical counterpart. 
  • Flexible and faster data – Cloud analytic can be scaled to suite a company’s needs. The storage can also be increased or decreased to the capacity is needed.
  • Sharing and collaboration – Employees can access data stored in the cloud anywhere at any time. Information can be uploaded and downloaded which boosts teamwork within global companies.

The challenges of cloud analytics 

Although there are benefits, there are also challenges to illustrate:

  • Technology constantly evolving. Those managing cloud analytics will continuously need to keep up to date with the latest trends and tech innovations. 
  • Moving data to the cloud can be time-consuming and there is a possibility for errors if procedures are not followed correctly.
  • Costs for cloud analytics can become expensive when more functions are required. An increase in users may result in a change in subscription fees. 

Commercient SYNC makes data integration simple and user-friendly. Information is made available  on a platform accessible to all employees. Through cloud analytics data is transferred and stored according to the business needs. Unlike traditional data integration tools such as an ETL, there is no coding, mapping, or server. We handle everything, so you can focus on growing your business. Contact us today for a free Commercient SYNC demo.

To conclude, the variation of data storage allows multiple users to benefit from cloud analytics. Cloud analytics is there to benefit employees of companies to evaluate data quickly, enabling them to see the bigger picture. The possibilities in terms of sharing, storing and organization of data are endless. 

Many companies are migrating to the Cloud in a bid to gain efficiency, have access to cutting edge technology, and remain competitive. If you are contemplating doing the same, but aren’t sure of the promising future Cloud offers as compared to your on-premise systems? The decision is entirely up to the business considering such a move to the cloud. However, we would like to help you make an informed decision by reviewing some of the hidden costs about on-premise solutions you might be paying for right now.

Infrastructure Expenses

Costs for setting up an on-premise legacy system include hardware and software expenditures, which can add up to substantial amounts. And then come the upgrades to aging in-house systems. It requires huge investments to set up these systems, including technology like SaaS, IaaS, and PaaS, and are simply not sensible for smaller companies to manage. Furthermore, the cost of trained resources to maintain and utilize these technologies is also huge.

In a Cloud environment, costs are usually in the form of monthly subscriptions that are much easier to track, and allow companies to use their surplus finances for much more critical business initiatives focused on growths and profits. Costs of infrastructure, personnel, upgrades and updates, etc., are handled by the cloud services provider. The biggest advantage is that you can suspend the subscriptions whenever you want.

Seamless Use of Technology

As previously mentioned, on-premise applications come with associated hardware and installation costs. These include experienced IT personnel to install, maintain, and train your employees. The fast changing dynamics of the technological world mean there are routine upgrades that come with costs attached, as well as time. Besides, you may not be able to utilize the systems until upgrades are complete, bringing most business activity to a halt. This also means loss of man-hours and additional costs.

With Cloud-based technologies provided by vendors such as Salesforce, all the hassle of hardware or software licensing is eliminated with the use of technology that is seamless, efficient and easy. And there is no noticeable disruption to routine work.

Security

Although the debate on the security of data between cloud and on-prem is an ongoing one, the Cloud does seem to have an edge when it comes to data security and safety. Many prefer the traditional on-premise set-up when it comes to the safety of their data.

However, companies must understand that for Cloud vendors, it is in the interest of their own business that the customer data remain safe. They know this is one aspect of their service that is critical, such as in the event of a breach of data, their clients can simply switch to a more reliable Cloud services provider.

Integrations

On-premise software integration is complicated and time-consuming given the sheer number of parameters to run for accurate results. Cloud-based software comes with built-in functionality to support integrations easily and seamlessly. iPaaS, for example, is a set of automated tools for integrating software applications deployed in different environments, such as on-premises data with cloud data.

Commercient SYNC expertly integrates ERP and CRM systems, such as Sage, SYSPRO, Epicor, and many more, with Salesforce, Zoho CRM, etc. Commercient can easily support seamless integration for on-premises and cloud applications. With SYNC integration, your business will have a full view of sales and accounting, helping you streamline your processes. You’ll be able to view data through desktop, Smartphone or any smart device-anytime, anywhere, and make informed decisions. Check out our SYNC integrations page to get started.

In addition, Commercient’s IoT Pulse brings you the benefits of integration and the cloud by connecting many popular ERP systems such as QuickBooks Desktop, SYSPRO, NetSuite, Microsoft Dynamics, Sage, Acumatica, etc., to over 1,100 apps. These include HubSpot CRM, Magento eCommerce, Mailchimp, Gmail, WordPress, social media apps, and many others. To learn more, please visit our IoT Pulse integrations page.

Scalability

As a business grows and hires more employees, there is an increased burden on IT’s overall budget, as the department has to buy more hardware to meet increased demand with an on-premise system. Once the demand reduces, you are then forced to retain with the additional infrastructure.

This is where the cloud has a bigger advantage, and customers can continue to add users without worrying about infrastructure costs. Scalability is one of the crucial necessities in a fast-evolving IT scenario, and can attract savings or costs in the form of time and money.

Customer Satisfaction

The agility and seamlessness that comes with the Cloud are simply not possible to replicate within the traditional on-prem legacy systems. Loss of time, need for additional resources, and the ability to retain a greater number of customers are all costs to a company.

Such a cost is much higher when working with older on-premise systems. However, deploying most of your services to the Cloud can give you a competitive advantage. This will allow your team the flexibility to directly address some of the issues of customers.

If you’d like to learn more about how Commercient’s cloud integration solutions can help streamline your business, please contact us today for a demo.

SYNC Demo integrate CRM ERP

When it comes to choosing where to store their data and applications, businesses must do a careful analysis. Should businesses use cloud-based software, or take the on-premise route? Of course each method has its own advantages and disadvantages, but in this blog, we’ll help you understand why you should consider choosing the Cloud.

What Is Cloud-Based Software?

Cloud-based software are solutions that allow you to store and access your data and applications over the Internet. This eliminates the need for you having to store and access data from your computer’s hard drive, or a server somewhere in the building.

Some good examples of cloud-based software at work include Commercient SYNC, the number one data integration app for business, and connect your ERP and CRM. Connect your ERP to the internet with IoT Pulse, with support of over 815 apps, such as Gmail, time card software, and much more. Make payments fast and secure with Sync2Pay.

You can update and store all your data over the Internet – you’ll then have the ability to access this data no matter where you are in the world.

What Is On-Premise Software?

Unlike cloud-based software, on-premise software is installed locally on a company’s computers and servers. This allows you to have physical access to the data and direct control over the configuration, management and security of the data. If you’re off-site, you’ll need Remote Desktop Access (RDA) to be able to connect.

Cloud or On-Prem?

Your choice between cloud and on-premise software depends a lot on the needs of your business. We’ll start by saying that the number of companies leveraging the Cloud has grown significantly in recent years. According to Gartner (via Tech Radar), 72% of business were using cloud-based software models in 2015 alone.

Here are some key points to help you see why leveraging cloud-based solutions may be a better option for your business:

  • You can have access to your cloud-based software no matter where you are in the world – you are not limited to any physical offices – or Remote Desktop Access – as you would be with on-premise solutions.
  • On-prem software requires in-house server hardware, software licenses, integration, and experienced IT support. After the system is functional, you will need to invest time and money for routine maintenance and upgrading of the system. This is way more expensive than cloud-based software, which does updates automatically, and handles maintenance.
  • In many cases, software and data stored off-site in the cloud is more secure from events such as natural disasters, or an old server’s hard drive failing.
  • Cloud-based solutions, such our SYNC data integration platform, are based on pay-as-you-go subscription models, which makes planning and usage of data easier for you, unlike on-premise solutions.
  • Cloud-based solutions are scalable, so as your business grows, you can use cloud solutions to quickly expand into new regions without having to make huge investments. On-prem expansion will require significant infrastructure and staff investments.

Conclusion

Are you convinced about moving your business to the Cloud? If so, be sure to check out our Commercient SYNC, IoT Pulse, and Sync2Pay pages if you’re looking to integrate all your business applications. We’re always here to help you.

SYNC Demo integrate CRM ERP

 

Por Isaura Martínez

Cuando se trata de elegir dónde guardar datos y aplicaciones, las empresas deben hacer un análisis cuidadoso. Una de las decisiones más cruciales consiste en decidir si migrar a la nube (cloud) o mantener servidores on-premise, una infraestructura tecnológica localizada en un lugar específico. ¿Qué ruta tomar? Claro que cada una de esas opciones tiene ventajas y desventajas, pero en este post te ayudaremos a comprender por qué te conviene migrar a la nube.

¿En qué consiste el software en la nube?

Estas soluciones te permiten almacenar y acceder a tus datos y aplicaciones a través de internet. Esto elimina la necesidad de usar un hard drive instalado en tu computadora de escritorio, o un servidor localizado dentro del edificio.

Excelentes ejemplos de software basado en la nube incluyen SYNC, que conecta tu ERP o sistema contable con tu CRM. también está IoT Pulse, que conecta tu sistema contable a más de 815 aplicaciones como Gmail, apps de gestión de proyectos, automatización de marketing, etc.

Puedes acceder y actualizar tus datos en Internet, sin importar desde dónde te conectes.

¿Qué es el software on-premise?

A diferencia del software basado en la nube, el software on-premise está instalado en los servidores y dispositivos locales de la empresa. Esto permite tener acceso físico a la información y control directo de la configuración, manejo y seguridad de esos datos. Si no estás en el edificio donde se encuentra toda esta infraestructura, necesitarás acceso remoto para poder conectarte.

¿On-premise o en la nube?

Tu elección entre la nube o una alternativa on-premise depende mucho de las necesidades específicas de tu empresa. Para empezar, muchas compañías que ya están aprovechando las ventajas de la nube han crecido de manera significativa.

Aquí hay algunos puntos clave para evaluar si la nube es una mejor opción para tu empresa:

  • Puedes tener acceso a tu software en la nube sin importar dónde estés, pues no estás limitado a un solo espacio físico o tener que conectarte a través de acceso remoto, como tendrías que hacer con una solución on-premise.
  • El software on-premise requiere servidores in-house, licencias de software, integraciones, y soporte IT cualificado. Una vez el sistema comienza a funcionar, necesitarás invertir tiempo y dinero en mantenimiento de rutina y actualizaciones constantes del sistema. Esto a la larga resultaría mucho más costoso que software basado en la nube, que hace actualizaciones automáticas y el proveedor gestiona el mantenimiento.
  • En muchos casos, el software y datos almacenados fuera de una locación específica están más seguros en caso de desastres naturales, o cuando un servidor viejo presenta fallas.
  • Las soluciones basadas en la nube, como la plataforma de integración de datos SYNC, se pagan en un modelo de suscripción pay-as-you-go. Esto asegura que tu empresa solo pagará por lo que utilice, y ayudará a mejorar el uso y el acceso a esos datos.
  • Las soluciones basadas en la nube son escalables, así que a medida tu empresa crece, puedes expandir la funcionalidad del sistema según tus planes de crecimiento -como abrir nuevas oficinas en otras regiones/países- sin tener que hacer una inversión grande. En cambio, soluciones on-premise requieren una compleja estructura tecnológica e inversión en personal cualificado.

 

Conclusión

Si estas razones te han hecho pensar en lo que podría ganar tu empresa al migrar a la nube, puedes contactarnos para ver cómo podemos ayudarte. Recuerda que también ofrecemos asistencia en español.

SYNC Demo integrate CRM ERP

 

If you’re a small business, you may think that your business is safe because it is a small operation. Well, we’re here to tell you, think again. Research shows that about half of small businesses experience a cyber-attack, and this is mainly because they tend to have minimal security. So you need to be alert and take the necessary steps to secure your business. To help, we’ve come up with a list of six things you can do right now to secure your business.

Step #1: Keep Software & Operating Systems Up-To-Date

One of the best things you can do to secure your business is keep a close eye on all the services and software your business uses and make sure everything is up-to-date. By putting off updates, whether it’s for your PC, tablet or server, you could end up losing hours, and hundreds if not thousands of dollars.

Keeping your software and systems up-to-date keeps you safe from known security holes. When you leverage any of our applications at Commercient, such as SYNC and IoT Pulse, you will always stay up-to-date, because all our apps are cloud-based.

Step #2: Store Data Safely

Another step you can take to secure your business right now is decide where to store your data. And one of the best places you can store your data is in the cloud – is it both safe and secure. For example, having a cloud server restricts your employees from saving their files on their personal computers.

Also, you can use cloud storage as a backup plan, as it can provide a second copy of your important files. These files are stored at a remote location and can be accessed through an internet connection. So, in the event that a disaster occurs, your data will remain protected. Since all our apps at Commercient are cloud-based, you don’t have to worry about your data being destroyed or lost, and you can have that extra peace of mind.

Step #3: Control Data Use

Another step you should take to secure your business is make sure every employee only has access to the data they need, which will minimize the chance of anyone accidentally changing or deleting things they shouldn’t.

According to CSO Online, you should “divide your data into categories, and make sure sensitive data is protected and can be accessed only by authorized employees who have a legitimate reason to access it.” Many CRM systems, such as Salesforce and Microsoft Dynamics 365 CRM, even allow you to grant different users different levels of access, which is a great way to help you control data use.

Step #4: Set Up A Firewall

Making sure that firewalls are activated for all computers in your business is another way to your business is secure. A good firewall will help you block unauthorized access to computers. Without it, a hacker may be able to penetrate your network and access your critical business information, such as financial data and employee records.

Firewalls also protect against other malicious activity on the Internet, including hackers using “malware malicious” programs often disguised as legitimate software to get at your private data.

Step #5: Have A Two-Step Verification Process

According to USA Today, “almost two-thirds of all cyberattacks are now directed at small businesses,” and the number is still increasing. This is why two-step verification is an important measure you need to take to secure your business.

The idea behind two-step verification, or two-factor authentication, is that in addition to a password, users are required you to provide a second piece of information to confirm their identity (sometimes a special numerical code sent via text or email). This increases the level of difficulty for hackers to access a user’s personal information.

Step #6: Educate Your Staff On Cyber Security

Another way you can secure your business is by educating your staff and helping them to understand what data needs to be protected. Research shows that 64% of data breaches are caused by human error, so training them on this topic is so important.

For instance, you should let them know what they can and cannot use company computers for, as well as which applications should not be downloaded to a company computer. It’s also important to inform them on what types of emails should not be opened or sent.

Want to integrate your all your other business apps securely? Contact us today to learn more about our SYNC data integration and IoT Pulse apps today.

IoT Pulse connect ERP to the Internet

 

For every company that wants to stay competitive, cloud adoption is no longer an option – it’s a necessity. According to cloud computing provider RightScale, 93% of organizations now use cloud technologies in some form or fashion. So, if you haven’t moved to the Cloud yet, this post will help you understand why you should. Here are four facts that small businesses should not ignore about the Cloud.

SMBs that move to the cloud typically doubled profits and achieved 25 percent revenue growth.

(Source: Exact and Pb7 Research via Business Wire)

Small businesses globally are adopting cloud technologies. According to Deloitte, “SMBs using an above average of cloud services grow 26% faster than those that use no cloud tools, and are more profitable by 21% on average.” So what is it exactly about the cloud that enables businesses to double profits and achieve increased revenue growth? One major reason is that cloud-based applications allow businesses to run operations at any time and from anywhere.

Commercient SYNC, for example, allows sales reps to provide premier customer service no matter where they are, by syncing data automatically between your ERP and CRM. This gives your sales team the power to more rapidly respond to changing customer needs and market shifts, and also expand into new markets and target new segments.

More than 90% of all companies saw at least one area of improvement in their IT department since they moved to the cloud.

Another reason that small businesses should not ignore the Cloud is that it can save your IT team from having to juggle storage and memory in a local network, and from having to search through logs. This is all done by your cloud provider.

Also, with cloud-based applications your IT department doesn’t have to worry about performing a manual, organization-wide update because cloud-based applications, like Commercient’s Iot Pulse, automatically refresh and update themselves. This allows your IT team to focus on coming up with great ideas, addressing long-standing problems, and improving the overall user experience. According to Microsoft Dynamics, 60% of businesses move to the cloud to free up IT resources to work on more strategic tasks.

82% of all companies saved money in their last cloud adoption project.

(Source: TNS)

Another fact that should not be ignored about the Cloud is that it can also help you cut costs. Cloud-based services can help you save money on many fronts, including server maintenance, software licensing and upgrade expenses, power and cooling costs, and much more. By moving to the cloud, you don’t have to spend money to maintain hardware that often goes unused, but instead subscribe to software and services for a low monthly fee. And this can help you stretch your budget further. With all of our SYNC data integration apps, pricing is based per user, per month, giving you the ability to scale up or down to meet current demands, which can save you and your business a lot of money.

94% of managers say their business security has improved after adopting cloud applications.

(Source: iCorps Technologies)

Cloud-based services allow you to back up your data frequently or automatically to a safe online location, so that if the unexpected happens, you can be back up and running within minutes. With your data consistently being constant backed up, and the very fact that the data is not physically stored onsight, serves to improve security. This is also a benefit in the event of a natural disaster.

With Commercient SYNC, you can integrate the data between your ERP and CRM systems in a safe and secure environment. And operating within the cloud makes it easier to grant your employees varying levels of controlled access to the data that you sync into your CRM system. This assurance that your data is always safe allows you to focus more on the other aspects of your business.

For more information about our cloud-based applications, including our SYNC data integration and IoT Pulse apps, contact us to get a demo today.

We’re sure you want to save your small business money. Who doesn’t? Of course, there are many ways you can save, but we have three quick tips that will help you start saving your small business money today.

Encourage Referrals and Word-of-Mouth Marketing

To promote your brand and establish an identity, you don’t need to spend countless hours and tons of money on advertising for your small business. We’ve found that there is nothing more effective than word-of-mouth marketing. With referrals, you can avoid leveraging various and expensive types of advertising that cost you an arm and a leg, and focus on more important matters like making sure your customers are happy. Because each satisfied customer can lead dozens of new ones coming your way.

The technology research firm Gigaom Research found in 2014 that while only 39% of marketers regularly used referral marketing, 43% of those who did use it regularly acquired more than 35% of new customers with it. So, not only will you save money by encouraging word-of-mouth marketing and referrals, but you’ll also be able to acquire more customers for your small business.

At Commercient, we welcome referrals, and if you have anyone you know who would benefit from using our SYNC or IoT Pulse Apps, you can submit your lead today.

Go Virtual

Another way you can save your small business money is by going virtual. For instance, your business may not need to fill some positions on a full-time basis, so you can hire independent contractors to reduce your company’s expenses. With independent contractors, you can reduce the costs related to computers, phones, electricity, heating and air conditioning, and all the other necessities that you may need to keep your office operating. They can work from home, or part-time at the office.

In addition, with independent contractors, you aren’t responsible for paying payroll taxes or providing benefits such as a retirement match or health insurance. Going this route can also mean you are able to work with more experienced professionals for a lower rate. According to a report from Global Workplace Analytics, employers can save over $11,000 per half-time telecommuter per year

Use Cloud-Based Software

Not only can you save your small business money encouraging referrals and leveraging a remote workforce, but you can also save by using cloud-based services and solutions. Cloud-based services can help you save capital in many areas, including power and cooling costs, server maintenance, and software licensing and upgrade expenses. Google, Microsoft, Apple, and many others offer cloud services such as email, document and spreadsheet creation, and much more.

With cloud-based solutions, instead of spending money on a set of licenses that could go unused, you can simply subscribe to software and services for a low monthly fee which can help you stretch your small business’ budget further.

All of our customers are able to subscribe to and leverage our powerful SYNC and IoT Pulse Apps, which can help their small businesses, for an affordable price on a monthly basis, allowing them to enjoy the many benefits. You can see all our affordable prices on our pricing page, and start saving today.

Businesses all around the world are realizing the power of cloud-based applications. According to a survey conducted by Elon University, “Technology experts and stakeholders say they expect they will ‘live mostly in the cloud’ in 2020 and not on the desktop, working mostly through cyberspace-based applications accessed through networked devices.” Operating in the cloud offers many benefits, including reducing the need for infrastructure, increasing efficiency, reducing onsite IT costs, and so much more. Check out three of the best benefits of cloud-based apps below.

 

Benefit #1: They Are Fast

If you like rapid deployment, then you’ll love cloud-based applications; they can be updated, tested and deployed quickly. In fact, in most cases cloud-based apps can be up and running in just a few days or few weeks. Take our Commercient SYNC data integration app, for example. It’s an out-of-the-box cloud-based application that allows you to integrate data between your ERP and CRM systems, and we can install it for your company and have you up and running in as little as 24 hours. And what’s great about Commercient SYNC and all cloud-based apps for that matter is that you can simply open a browser, log in, customize the app, and start using it.

 

Benefit #2: They Are Secure

Not only are cloud-based apps both easy and fast to deploy, but with cloud-based apps, your data is stored securely in the cloud environment. According to Salesforce, “The key to this amped-up security is the encryption of data being transmitted over networks and stored in databases. By using encryption, information is less accessible by hackers or anyone not authorized to view your data.”

As an example, our SYNC data integration app is cloud-based and we are able to provide you with a safe and secure environment for integrating the data between your ERP and CRM systems. And by operating within the cloud, it makes it easier for you to grant your employees varying levels of controlled access to the data that you sync into your CRM system.

 

Benefit #3: They’re Scalable

Another benefit to leveraging cloud-based apps is you can increase or decrease the number of users, as your needs change over time. As your demand rises or falls, available capacity can be adjusted. With our SYNC app, we can scale up or down, depending on all your needs, including the number of users, so you never have to worry about running out of capacity, or having more than you need.

 

Ready To Move To The Cloud?

So are you ready to move to the cloud? We’ve got you covered. Our SYNC data integration, IoT Pulse, and Sync2Pay apps are all cloud-based, and will help you take your business to the next level. Reach out to us today and experience the many benefits of leveraging cloud-based applications.

Are you considering integrating your CRM and ERP systems, but are looking for more information? Good news! Commercient SYNC’s CRM and ERP integration solution will help you reap all the benefits of a unified system, help you streamline processes, and boost productivity. Here are five reasons why you’ll love our SYNC data integration application.

 

See Your ERP Data in Your CRM

If you are deploying your CRM and ERP systems separately, you are missing out on the added benefits of having them SYNC’ed. Moreover, performing manual updates can result in slower operations and in a higher risk of database errors. With Commercient’s SYNC data integration app, you don’t have to worry about manual updates – it keeps you current with changes made to your ERP and CRM systems simultaneously, and enables you to see your ERP data in your CRM. This can help your company run more efficiently, so you can focus on sales and new business.

 

Keep Everybody on the Same Page

Our SYNC data integration app creates one master system that allows everyone to be on the same page. Since updates in either system are visible instantaneously, changes you make in your ERP system will automatically reflect in your CRM system, and vice versa. The result is employees from different departments will find it easier to collaborate, and there will be less of a chance of miscommunication.

 

Ensure Safe and Secure Data

Security is extremely importantly when it comes to the management of data. Because Commercient SYNC is a cloud-based app, it is able to provide you with a safe and secure environment for integrating the data between your ERP and CRM systems. Operating within the cloud also makes it easier to grant your employees varying levels of controlled access to the data that you sync into your CRM system. In addition, you can access your data from anywhere and at any time.

 

Deliver Outstanding Customer Experience

We’re in the age of the customer, so it’s all about delivering top-of-the-line customer service and creating ultimate experiences for them. SYNC works to give you a 360 degree view of every customer, so you will be able to understand them more. You can analyze their buying habits, payment history, account standing, order history, and more. This is a great benefit, as you gain better insight into your customer base, which will aid in building long lasting relationships. This will also help you in making smarter decisions, and in developing more targeted marketing campaigns.

 

Close More Sales

In addition to helping you deliver the ultimate customer experience, Commercient’s SYNC data integration app will help you close more sales. You’ll be able to see inventory data in real-time, run detailed reports, search customer records, and complete orders for a simpler and more efficient sales process. What could take hours or days to receive certain customer data, your sales and customer service teams have instant access, anytime, anywhere. It means they will be able to serve your customers no matter where they are. Additionally, sales managers will be able to see exactly what their sales team is doing on a granular level, and compare data and performance to establish how to best increase sales across the entire organization.

 

Fast Set-Up and SYNC

Competing data integration systems can take weeks or even months to set up, and you end up having to do much of the ‘heavy lifting.’ With Commercient SYNC, we can get you up and running in a matter of hours, and we handle everything, so you can continue focusing on growing your business.

 

Ready to use Commercient’s SYNC data integration app? Let’s get your integration started today.

As we’ve seen in recent times, a natural disaster can occur at any time. With the recent natural disasters, we wanted to shed light on the advantages of storing your valuable data in the cloud during a natural disaster, so you can keep your business operating.

 

Why the Cloud?

The cloud is able to keep your company information stored at a remote location rather on local hard disks or disk-based storage. So, in the event of an unexpected disaster, such as a hurricane or earthquake, you don’t have to worry about losing thousands or even millions of dollars’ worth of data. You can use cloud storage to store and save everything, including customer records, emails, photos, company files and more. Commercient SYNC and IoT Pulse are both cloud-based applications, and allow you to enjoy all the benefits of being in the cloud during a natural disaster.

 

Backup and Accessing Data From Anywhere

One advantage of having info in the cloud during natural a disaster is that you will be able access your data, including sales, accounts receivable, and more, from anywhere. When choosing a cloud provider, we recommend one with a data center in a location that is geographically far away from your own location. This will help you to avoid losing both live and backup copies of your application during a disaster.

For instance, if your company is headquartered in Miami and most of your customers are in Florida, if you use our Commercient SYNC data integration app to integrate your ERP and CRM system, or our IoT Pulse app to connect your ERP system to the Internet of Things, your data would be backed up in our secure, cloud-based data centers with 99.9% up-time, giving you peace of mind. Moreover, if you ever need to evacuate your area due a storm or disaster, you would be able access your data wherever you go.

A Commercient client was located in an area that experienced unprecedented flooding, and they lost their servers, files, and access to one of their most important business assets: Their accounts receivable files. They had a real collections dilemma on their hands, and could risk losing revenue. Thanks to Commercient’s cloud backup, we were able to help them get back up and running quickly at a temporary location, and their cash flow was not impeded, because they had access to sales and accounts receivable data.

 

Save Time and Money

By storing your data in the cloud, you can also save valuable time and money. For instance, in preparation for an impending disaster, you no longer have to worry about purchasing and deploying backup servers, drives, disks, or additional staff. With a cloud provider, you are only charged for the services you use. So, when compared to traditional disaster recovery approaches, if you use a cloud solution, you will only pay a fraction of the cost, saving you a lot of money in the end. And in the event that a forecasted disaster does not strike, your costs will be even lower.

Additionally, if there is a disaster and your local servers and computes sustain damage, having your info in the cloud will make it easy for you to restore your data in no time. You’ll be able to access all your data through the internet instantly and restore immediately to your new hardware.

 

Please check out our secure, cloud-based SYNC and IoT Pulse applications and contact us today to learn more about the many advantages of having your data in the cloud.