SynQuest Greatly Improved Their Quoting Process and Sales Management with SYNC
“People that don’t use the SYNC integration are making a colossal mistake. Salesforce is so much more effective in managing the sales with the integration. That data needs to be coming in from the ERP.”
SynQuest’s Director of Sales and Marketing, Todd Brown, worked to implement Salesforce Professional, the top CRM in the world, to assist in modernizing their sales processes, manage customers and opportunities, improve quoting, etc.
To help increase adoption of Salesforce and improve quoting, SynQuest chose Commercient SYNC, the #1 data integration platform for sales, to connect their ProcessPro ERP and Salesforce Professional systems.
Thanks to SYNC, the sales team at SynQuest Laboratories can access ProcessPro data directly in Salesforce. This includes customer information, sales order and invoice history, multi ship addresses, inventory, purchase orders, and much more.
“The integration went quickly and efficiently, and the follow up and support is excellent,” said Todd Brown. “The team at Commercient is very responsive, especially as we further enhance our use of Salesforce.”
For over 25 years, SynQuest Laboratories has specialized in fluorinated organic and inorganic chemicals, providing a creative and innovative range of building blocks, reagents and compressed and liquefied gases.
Implement a state-of-the-art CRM, after a previous one didn’t work out
ProcessPro and Salesforce data integration to streamline sales
Improve quoting out of Salesforce
Salesforce Professional, the world’s top cloud-based CRM
Commercient SYNC, the #1 data integration platform for sales
Commercient SYNCs important data from ProcessPro
Improved customers management, opportunities, leads, and more
ERP data can be accessed directly in Salesforce. Improved CRM adoption
Sales access history, lot numbers, etc., which helps give accurate quotes