Connect Smartling to WhatsApp Business
Trigger an automatic workflow in WhatsApp Business the moment something happens in Smartling. Commercient Pulse handles the handoff in real time.
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Most popular Smartling + WhatsApp Business Pulses
When a new translation job is created in Smartling, Pulse automatically sends a new Message in WhatsApp Business.
When a translation job completes in Smartling, Pulse automatically sends a new Message in WhatsApp Business.
When a string is updated in Smartling, Pulse automatically sends a new Message in WhatsApp Business.
When a customer replies in WhatsApp Business, Pulse automatically creates a new Translation Job in Smartling.
When a new message is received in WhatsApp Business, Pulse automatically creates a new Translation Job in Smartling.
When a message is delivered in WhatsApp Business, Pulse automatically creates a new Translation Job in Smartling.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Smartling
Smartling is a business platform used by teams to manage day-to-day operations.
About WhatsApp Business
WhatsApp Business is a communication platform used for messaging, calls and team collaboration.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Smartling, such as a job is published, and runs a single defined action in WhatsApp Business each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Smartling and pushes the update to WhatsApp Business as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a message is delivered in WhatsApp Business, the update flows back into Smartling automatically.
Pulse workflows are event-driven, so they react as soon as Smartling emits the triggering event. Reaction time is typically within seconds, depending on how quickly Smartling delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Smartling and the matching action in WhatsApp Business for you, so no in-house development work is required.