Connect Salesforce Marketing Cloud to Twilio SendGrid
Trigger an automatic workflow in Twilio SendGrid the moment something happens in Salesforce Marketing Cloud. Commercient Pulse handles the handoff in real time.
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Most popular Salesforce Marketing Cloud + Twilio SendGrid Pulses
When a form is submitted in Salesforce Marketing Cloud, Pulse automatically sends a new Email Event in Twilio SendGrid.
When a contact enters a journey in Salesforce Marketing Cloud, Pulse automatically sends a new Email Event in Twilio SendGrid.
When an email is sent in Salesforce Marketing Cloud, Pulse automatically sends a new Email Event in Twilio SendGrid.
When an email is opened in Twilio SendGrid, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a recipient marks an email as spam in Twilio SendGrid, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When an email is sent in Twilio SendGrid, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Salesforce Marketing Cloud
Salesforce Marketing Cloud is a marketing platform used to manage campaigns, email and lead generation.
About Twilio SendGrid
Twilio SendGrid is a communication platform used for messaging, calls and team collaboration.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Salesforce Marketing Cloud, such as a contact opens a campaign, and runs a single defined action in Twilio SendGrid each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Salesforce Marketing Cloud and pushes the update to Twilio SendGrid as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when an email is sent in Twilio SendGrid, the update flows back into Salesforce Marketing Cloud automatically.
Pulse workflows are event-driven, so they react as soon as Salesforce Marketing Cloud emits the triggering event. Reaction time is typically within seconds, depending on how quickly Salesforce Marketing Cloud delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Salesforce Marketing Cloud and the matching action in Twilio SendGrid for you, so no in-house development work is required.