Connect Salesforce Marketing Cloud to SurveyMonkey
Trigger an automatic workflow in SurveyMonkey the moment something happens in Salesforce Marketing Cloud. Commercient Pulse handles the handoff in real time.
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Most popular Salesforce Marketing Cloud + SurveyMonkey Pulses
When a form is submitted in Salesforce Marketing Cloud, Pulse automatically creates a new Survey Response in SurveyMonkey.
When a contact enters a journey in Salesforce Marketing Cloud, Pulse automatically creates a new Survey Response in SurveyMonkey.
When an email is sent in Salesforce Marketing Cloud, Pulse automatically creates a new Survey Response in SurveyMonkey.
When an NPS score is recorded in SurveyMonkey, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a survey is completed in SurveyMonkey, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a new survey response is submitted in SurveyMonkey, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Salesforce Marketing Cloud
Salesforce Marketing Cloud is a marketing platform used to manage campaigns, email and lead generation.
About SurveyMonkey
SurveyMonkey is a forms and survey platform used to collect responses and customer feedback.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Salesforce Marketing Cloud, such as a contact opens a campaign, and runs a single defined action in SurveyMonkey each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Salesforce Marketing Cloud and pushes the update to SurveyMonkey as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a new survey response is submitted in SurveyMonkey, the update flows back into Salesforce Marketing Cloud automatically.
Pulse workflows are event-driven, so they react as soon as Salesforce Marketing Cloud emits the triggering event. Reaction time is typically within seconds, depending on how quickly Salesforce Marketing Cloud delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Salesforce Marketing Cloud and the matching action in SurveyMonkey for you, so no in-house development work is required.