Connect PrestaShop to WhatsApp Business
Trigger an automatic workflow in WhatsApp Business the moment something happens in PrestaShop. Commercient Pulse handles the handoff in real time.
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Most popular PrestaShop + WhatsApp Business Pulses
When a product's stock changes in PrestaShop, Pulse automatically sends a new Message in WhatsApp Business.
When a customer account is created in PrestaShop, Pulse automatically sends a new Message in WhatsApp Business.
When an order is refunded in PrestaShop, Pulse automatically sends a new Message in WhatsApp Business.
When a new message is received in WhatsApp Business, Pulse automatically creates a new Order in PrestaShop.
When a message is delivered in WhatsApp Business, Pulse automatically creates a new Order in PrestaShop.
When a template message is sent in WhatsApp Business, Pulse automatically creates a new Order in PrestaShop.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About PrestaShop
PrestaShop is an e-commerce platform used to manage online storefronts, products, orders and customers.
About WhatsApp Business
WhatsApp Business is a communication platform used for messaging, calls and team collaboration.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in PrestaShop, such as a new order is placed, and runs a single defined action in WhatsApp Business each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in PrestaShop and pushes the update to WhatsApp Business as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a template message is sent in WhatsApp Business, the update flows back into PrestaShop automatically.
Pulse workflows are event-driven, so they react as soon as PrestaShop emits the triggering event. Reaction time is typically within seconds, depending on how quickly PrestaShop delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in PrestaShop and the matching action in WhatsApp Business for you, so no in-house development work is required.