Connect Microsoft Dynamics 365 to SurveyMonkey
Trigger an automatic workflow in SurveyMonkey the moment something happens in Microsoft Dynamics 365. Commercient Pulse handles the handoff in real time.
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Most popular Microsoft Dynamics 365 + SurveyMonkey Pulses
When an Opportunity's stage changes in Microsoft Dynamics 365, Pulse automatically creates a new Survey Response in SurveyMonkey.
When a new Lead is added in Microsoft Dynamics 365, Pulse automatically creates a new Survey Response in SurveyMonkey.
When a Case is opened in Microsoft Dynamics 365, Pulse automatically creates a new Survey Response in SurveyMonkey.
When a new survey response is submitted in SurveyMonkey, Pulse automatically creates a new Opportunity in Microsoft Dynamics 365.
When a response meets a scoring rule in SurveyMonkey, Pulse automatically creates a new Opportunity in Microsoft Dynamics 365.
When an NPS score is recorded in SurveyMonkey, Pulse automatically creates a new Opportunity in Microsoft Dynamics 365.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Microsoft Dynamics 365
Microsoft Dynamics 365 is a CRM platform used to manage contacts, deals and sales pipelines.
About SurveyMonkey
SurveyMonkey is a forms and survey platform used to collect responses and customer feedback.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Microsoft Dynamics 365, such as a new Opportunity is created, and runs a single defined action in SurveyMonkey each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Microsoft Dynamics 365 and pushes the update to SurveyMonkey as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when an NPS score is recorded in SurveyMonkey, the update flows back into Microsoft Dynamics 365 automatically.
Pulse workflows are event-driven, so they react as soon as Microsoft Dynamics 365 emits the triggering event. Reaction time is typically within seconds, depending on how quickly Microsoft Dynamics 365 delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Microsoft Dynamics 365 and the matching action in SurveyMonkey for you, so no in-house development work is required.