Infor Fourth Shift and Salesforce Service Cloud Explained (SF Service Cloud):
Infor Fourth Shift is an ERP software that can be integrated into Salesforce Service Cloud, a CRM application that is built on the Salesforce Platform and is based on customer service. Your customer data can remain separated within Infor Fourth Shift and the SF Service Cloud, which can lead to missing crucial information to make decisions. SYNC can provide a cost-effective and practical way to close this gap between them, which provides efficiency and visibility with customer services, sales teams, and back-office teams. Your customer service and sales teams monitor and provide real-time feedback through SF Service Cloud, while your back-office teams manage projects, finances, and more.
In light of SYNC, your sales and customer service teams will have the visibility to enhance customer service in order to create a single view since we have the required expertise to assist them. This means that they are able to check customer information, resources, tasks, financial information, orders, project management, stock levels, and more in one easy to access place. You will also save time on data entry and eliminate the possibility of human errors, as your data is synced to Infor Fourth Shift and SF Service Cloud as needed. Thanks to SYNC, your sales and customer service teams will have a birds-eye view of your entire business.
What We SYNC
Features of SYNC and Salesforce Service Cloud
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“Commercient’s solution works as advertised, I buy a lot of software, I have a lot of projects, and I deal with a lot of vendors, and so far Commercient’s SYNC has responded on every aspect, there’s no issue I can think of where it hasn’t worked like I thought it would.”
– Gene Horlander