Connect Gong to Salesforce Marketing Cloud
Trigger an automatic workflow in Salesforce Marketing Cloud the moment something happens in Gong. Commercient Pulse handles the handoff in real time.
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Most popular Gong + Salesforce Marketing Cloud Pulses
When a keyword is mentioned on a call in Gong, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a new call is recorded in Gong, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a call is scored in Gong, Pulse automatically creates a new Journey Event in Salesforce Marketing Cloud.
When a contact opens a campaign in Salesforce Marketing Cloud, Pulse automatically creates a new Call Recording in Gong.
When a form is submitted in Salesforce Marketing Cloud, Pulse automatically creates a new Call Recording in Gong.
When a contact enters a journey in Salesforce Marketing Cloud, Pulse automatically creates a new Call Recording in Gong.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Gong
Gong is a marketing platform used to manage campaigns, email and lead generation.
About Salesforce Marketing Cloud
Salesforce Marketing Cloud is a marketing platform used to manage campaigns, email and lead generation.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Gong, such as a deal risk is flagged, and runs a single defined action in Salesforce Marketing Cloud each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Gong and pushes the update to Salesforce Marketing Cloud as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a contact enters a journey in Salesforce Marketing Cloud, the update flows back into Gong automatically.
Pulse workflows are event-driven, so they react as soon as Gong emits the triggering event. Reaction time is typically within seconds, depending on how quickly Gong delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Gong and the matching action in Salesforce Marketing Cloud for you, so no in-house development work is required.