Connect Customer.io to Microsoft Dynamics 365 Business Central
Trigger an automatic workflow in Microsoft Dynamics 365 Business Central the moment something happens in Customer.io. Commercient Pulse handles the handoff in real time.
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Most popular Customer.io + Microsoft Dynamics 365 Business Central Pulses
When a customer triggers a tracked event in Customer.io, Pulse automatically creates a new Sales Order in Microsoft Dynamics 365 Business Central.
When a campaign message is sent in Customer.io, Pulse automatically creates a new Sales Order in Microsoft Dynamics 365 Business Central.
When a customer enters a segment in Customer.io, Pulse automatically creates a new Sales Order in Microsoft Dynamics 365 Business Central.
When a Purchase Order is approved in Microsoft Dynamics 365 Business Central, Pulse automatically creates a new Campaign Event in Customer.io.
When a new Sales Order is created in Microsoft Dynamics 365 Business Central, Pulse automatically creates a new Campaign Event in Customer.io.
When a Posted Sales Invoice is generated in Microsoft Dynamics 365 Business Central, Pulse automatically creates a new Campaign Event in Customer.io.
*Pulses may vary based on your platform specifications
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With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About Customer.io
Customer.io is a marketing platform used to manage campaigns, email and lead generation.
About Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is an ERP system used to manage orders, inventory, financials and day-to-day operations.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in Customer.io, such as an email is opened, and runs a single defined action in Microsoft Dynamics 365 Business Central each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in Customer.io and pushes the update to Microsoft Dynamics 365 Business Central as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a Posted Sales Invoice is generated in Microsoft Dynamics 365 Business Central, the update flows back into Customer.io automatically.
Pulse workflows are event-driven, so they react as soon as Customer.io emits the triggering event. Reaction time is typically within seconds, depending on how quickly Customer.io delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in Customer.io and the matching action in Microsoft Dynamics 365 Business Central for you, so no in-house development work is required.