Connect BigCommerce to Twilio SendGrid
Trigger an automatic workflow in Twilio SendGrid the moment something happens in BigCommerce. Commercient Pulse handles the handoff in real time.
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Most popular BigCommerce + Twilio SendGrid Pulses
When a product's stock changes in BigCommerce, Pulse automatically sends a new Email Event in Twilio SendGrid.
When an order is refunded in BigCommerce, Pulse automatically sends a new Email Event in Twilio SendGrid.
When a new order is placed in BigCommerce, Pulse automatically sends a new Email Event in Twilio SendGrid.
When an email bounces in Twilio SendGrid, Pulse automatically creates a new Order in BigCommerce.
When an email is opened in Twilio SendGrid, Pulse automatically creates a new Order in BigCommerce.
When a recipient marks an email as spam in Twilio SendGrid, Pulse automatically creates a new Order in BigCommerce.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About BigCommerce
BigCommerce is an e-commerce platform used to manage online storefronts, products, orders and customers.
About Twilio SendGrid
Twilio SendGrid is a communication platform used for messaging, calls and team collaboration.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in BigCommerce, such as a customer account is created, and runs a single defined action in Twilio SendGrid each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in BigCommerce and pushes the update to Twilio SendGrid as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a recipient marks an email as spam in Twilio SendGrid, the update flows back into BigCommerce automatically.
Pulse workflows are event-driven, so they react as soon as BigCommerce emits the triggering event. Reaction time is typically within seconds, depending on how quickly BigCommerce delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in BigCommerce and the matching action in Twilio SendGrid for you, so no in-house development work is required.