Connect 123FormBuilder to Intercom
Trigger an automatic workflow in Intercom the moment something happens in 123FormBuilder. Commercient Pulse handles the handoff in real time.
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Most popular 123FormBuilder + Intercom Pulses
When a new form is published in 123FormBuilder, Pulse automatically opens a new Conversation in Intercom.
When a new form is submitted in 123FormBuilder, Pulse automatically opens a new Conversation in Intercom.
When a form response is updated in 123FormBuilder, Pulse automatically opens a new Conversation in Intercom.
When a customer replies in Intercom, Pulse automatically creates a new Form Submission in 123FormBuilder.
When a new lead is captured via chat in Intercom, Pulse automatically creates a new Form Submission in 123FormBuilder.
When a new conversation starts in Intercom, Pulse automatically creates a new Form Submission in 123FormBuilder.
*Pulses may vary based on your platform specifications
Why Commercient?
With Commercient, you can automate everything from a single webhook trigger to complex, multi-system event flows.
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About 123FormBuilder
123FormBuilder is a forms and survey platform used to collect responses and customer feedback.
About Intercom
Intercom is a customer support platform used to manage tickets, conversations and service requests.
Frequently asked questions (FAQs)
A Pulse workflow starts from a specific event in 123FormBuilder, such as a payment is collected on a form, and runs a single defined action in Intercom each time that event fires. Exact triggers and actions are configured per workflow.
Yes. Pulse listens for the event in 123FormBuilder and pushes the update to Intercom as soon as it happens, rather than waiting for a scheduled batch sync. Typical delivery is near-instant, depending on the source platform's webhook or event support.
Yes, though it runs as a separate one-way workflow in the other direction. Commercient can set up a second Pulse trigger so that when a new conversation starts in Intercom, the update flows back into 123FormBuilder automatically.
Pulse workflows are event-driven, so they react as soon as 123FormBuilder emits the triggering event. Reaction time is typically within seconds, depending on how quickly 123FormBuilder delivers the event.
No. Pulse workflows are configured, not coded. Commercient sets up the trigger in 123FormBuilder and the matching action in Intercom for you, so no in-house development work is required.