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Partner Success Story
VitalOpps Names Commercient As Its Go-To Partner for ERP-Salesforce Integration
About the Company
VitalOpps is a Salesforce consulting firm based in Asheville, North Carolina, founded in 2007. The firm has led Salesforce deployments for organizations ranging from international companies to one-person startups, with a consistent focus on helping small to mid-sized businesses in manufacturing, health care, services, and other industries gain 360-degree visibility into their operations.
Location
United States
We've got a go-to partner with Commercient.
Reid Pichard
Founder
Challenge
VitalOpps' small and mid-sized business clients needed to modernize their processes, and VitalOpps successfully deployed Salesforce to help them track customers, leads, quoting, orders, and more. Even with Salesforce in place, clients' ERP data remained siloed from the CRM, keeping them from getting a full view of sales, marketing, and customers.
On top of that, implementing other apps and integrations was often a complex process, which made it harder for VitalOpps to close deals with clients who needed that ERP connection.
Solution
VitalOpps partnered with Commercient to offer clients SYNC, the ERP and Salesforce data integration platform. Unlike vendors that hand over a how-to guide and step back, Commercient takes ownership of the integration itself, since it's their own application, and makes sure it's set up properly for each client.
That hands-on approach has made Commercient VitalOpps' go-to partner whenever a Salesforce implementation calls for ERP data integration.
Results
With Commercient SYNC connecting ERP and Salesforce data, VitalOpps' clients get a full view of sales, marketing, and customers.
Because Commercient takes ownership of the integration and provides reliable support, VitalOpps can close more deals with confidence, knowing the integration will be set up correctly. VitalOpps and Commercient continue working together to support businesses as they grow.
The reason we partnered with Commercient is because they actually take ownership in the integration. It's their application, they know it, and they want to make sure it's set up properly.
Reid Pichard
Founder
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