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Partner Success Story
Summit Technologies Delivers Fast Time to Value with Commercient’s Integrations
About the Company
Summit Technologies is a Salesforce Consulting Partner with offices in Columbus, Ohio, and Atlanta, Georgia, staffed by certified Salesforce consultants, developers, analysts, and project managers. The firm builds solutions across the Salesforce family of products, including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and Pardot, for clients in manufacturing, technology, government, transportation, logistics, and education.
Location
United States
Commercient offers a great time to value, so that in a relatively short amount of time, we can have a nice integration.
Mike Leibrand
Managing Partner and CTO
Challenge
Summit Technologies' clients needed to modernize and streamline their overall business processes, and Summit implemented Salesforce to give them a world-class CRM and suite of sales, marketing, and service tools once reserved for enterprise-level companies. Once clients were running on Salesforce, though, their ERP data remained siloed from the CRM, so sales and marketing teams couldn't access important ERP information without leaving Salesforce.
That gap kept clients from getting the full, 360-degree view of sales, marketing, and customers they needed to compete effectively.
Solution
Summit partnered with Commercient to implement SYNC, connecting each client's ERP system with their Salesforce org. Commercient's fast time to value lets Summit stand up a solid integration in a relatively short amount of time, putting ERP data directly into the hands of sales and marketing teams inside Salesforce.
This gives Summit a reliable way to round out its Salesforce implementations with the ERP connection clients need to fully benefit from the platform.
Results
With Commercient SYNC connecting ERP and Salesforce data, Summit's clients now have a 360-degree view of sales, marketing, and customers. Sales and marketing teams have immediate access to important ERP information right inside Salesforce, giving them the data they need to work more effectively.
Summit and Commercient continue working together to support clients as they grow.
SYNC gives the sales and marketing teams ERP data right in their hands, which really empowers them.
Mike Leibrand
Managing Partner and CTO
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