
Partner Success Story
Plus+ Boosts Sales Team Efficiency with ERP Data in Salesforce via Commercient

About the Company
Plus+ is a technology consulting firm based in Carnegie, Pennsylvania, that has spent over 20 years helping businesses bridge the gap between business goals and technology. The firm's practice spans six service areas, including CRM, Salesforce, Microsoft, and cybersecurity, serving clients in manufacturing, finance, non-profit, and government.
Location
You can't put a value on having the ERP data exposed to the sales team in Salesforce.
Challenge
Plus+'s clients needed to modernize and streamline their business processes, and Plus+ worked with them to bridge the gap between the results they wanted and the technology needed to achieve them. As part of that work, clients running Salesforce found that their ERP data remained siloed from the CRM, making it inefficient for sales teams to track down the information they needed during sales calls.
Without that data connected, sales teams had to search across multiple systems instead of working from one place, slowing down their process and pulling focus away from selling.
Solution
To give clients a complete picture of sales, customers, and marketing, Plus+ partnered with Commercient SYNC for expert Salesforce and ERP data integration. This connects each client's ERP data directly into Salesforce, so sales teams no longer have to leave the CRM to find the information they need.
Bringing SYNC into client engagements lets Plus+ build the kind of modernized, streamlined sales process that supports its long-term strategic partnerships with clients.
Results
With ERP data now exposed directly inside Salesforce, Plus+'s clients' sales teams can find everything they need in one place, making them more efficient.
Working together, Plus+ and Commercient give companies a complete picture of sales, customers, and marketing, supporting the modernized, streamlined processes clients set out to build. Plus+ and Commercient continue working together to help clients grow and improve their businesses.
If they can go to one spot to find everything they need, the sales team can be more efficient.


