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Partner Success Story

NPWR Group Cuts Duplicate Work by Connecting Salesforce to ERPs via Commercient

About the Company

NPWR Group is a Salesforce partner based in Irvine, California, founded on the idea of using cloud-based technology, AI, and IoT to help businesses grow. The firm implements Salesforce products such as Sales Cloud, Service Cloud, Field Service Lightning, and Salesforce CPQ for manufacturing, industrial, and small business clients looking to digitally transform their operations.

Location

United States

Having a partner like Commercient is very helpful for us.

Sales & Marketing Specialist

Challenge

NPWR Group's clients needed to modernize outdated sales, marketing, and service processes, and NPWR implemented Salesforce products like Sales Cloud, Service Cloud, and Field Service Lightning to digitally transform those operations. As clients adopted more of the Salesforce platform, their ERP data remained siloed and disconnected from Salesforce, meaning sales teams had to work across separate systems to get a full picture of a customer or an order.

That disconnect created duplicated effort and slowed down teams who needed a complete view of sales, customers, and marketing to do their jobs well.

Solution

NPWR Group collaborates with Commercient to implement SYNC, connecting each client's ERP and Salesforce systems. Rather than building this integration on their own, NPWR can point potential customers directly to Commercient as a strategic partner who can set up that ERP and Salesforce data integration for them.

This gives NPWR's clients a complete picture of sales, customers, and marketing alongside the Salesforce implementation work NPWR already provides.

Results

With Commercient SYNC connecting ERP and Salesforce data, NPWR Group's clients' sales teams can access ERP data directly inside Salesforce, saving time and avoiding duplicated effort across systems.

That complete picture of sales, customers, and marketing lets companies focus on growing their business rather than managing disconnected data. NPWR Group and Commercient continue working together to help companies streamline their processes.

We can tell potential customers that our strategic partner Commercient can help you get your ERP and Salesforce data integration set up.

Sales & Marketing Specialist
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Commercient is an AI-first software company based in Atlanta, that connects ERP, CRM, eCommerce, and related systems through its cloud-hosted integration platform, with reusable templates and AI-assisted tools.
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