Empower Partnerships Keeps Commercient in Its ‘Bag of Tricks’ for ERP-to-Salesforce Integration

Empower Partnerships' clients needed help modernizing their IT environments and improving their hiring practices, and Empower built strategies and roadmaps to guide that work across both technology and talent. As part of the IT side of that work, many clients ran Salesforce Enterprise as their CRM alongside a separate ERP system, but the data in each system stayed siloed from the other.

Sales, management, and service teams had no centralized place to view sales, marketing, and customer information together, which made it harder for Empower's clients to get a full picture of their business as they worked through their digital transformation.

Empower Partnerships partnered with Commercient to bring SYNC into their client engagements, connecting each client's ERP system with their Salesforce Enterprise CRM. This gave Empower a data integration option they could offer clients as part of a broader IT strategy and roadmap, without having to build that integration themselves.

Working with Commercient proved cost-effective and efficient enough that Walker now considers it a go-to option to recommend whenever a client's roadmap calls for connecting their ERP and CRM data.

With Commercient SYNC connecting ERP and CRM data, Empower Partnerships' clients now have a comprehensive view of sales, marketing, and customers, with sales, management, and service teams working from a centralized location inside the CRM.

For Empower, the partnership has become a reliable part of their toolkit, one Walker points to as a strong, cost-efficient option when advising clients on data integration. Empower Partnerships and Commercient continue working together to help clients streamline their processes and grow their businesses.