Commercient Breaks Out Of The Traditional ETL Tool Paradigm By Integrating ERP and CRM Data In Hours
The Medical Device Manufacturer is a leader providing technology for cardiology and radiology products. They needed a data integration between Epicor 9 and Salesforce, so Sales Reps can continue in Salesforce for their daily work, without having to log into Epicor.
With Commercient SYNC, the company has been able to give more power to its sales reps, reduce turnaround time, and create a more user-friendly interface. In addition, Salesforce and Salesforce Mobile 1’s cloud-based interface means the sales reps can now access their data from anywhere.
Commercient was able to implement the data sync within hours, as opposed to months, compared to competitive services and traditional ETL tools.
“What [Commercient SYNC data integration] really facilitates for the Sales Reps is allowing them to view all Orders and Invoices without having to log into Epicor 9,” noted the Salesforce Administrator.
“For me, the best part about Commercient is reasonable pricing, yet quality customer support. They don’t argue what can’t be done, they just make it happen. Very satisfied with the results.”