What To Look For In Your ERP And CRM Integration Provider

ERP and CRM system integration creates a long list of benefits. With the right integration solution provider, not only can you automate common business processes, but you can increase data accuracy, provide greater insight into your customer base, and increase revenue. This is why you need the right ERP and CRM integration provider. Here are four things to look for in order to choose “the one”.


#1 – Provides A Wide Variety Of Options

When looking for an ERP and CRM integration solution provider, you should ask yourself: Do they provide a wide range of options? For instance, at Commercient, we offer our customers a variety of tools, including both one-way and two-sync. So, you can choose to either connect your accounting data with your sales system using our simple one-way SYNC data integration app, or export your CRM data to your ERP system. With our two-way sync option, you can integrate both your ERP and CRM data together, and create one master system for easy data access.

We also do countless integrations and work with the best, including Salesforce, Microsoft, Acumatica, QuickBooks, and many more. Recently, our SYNC app was recognized as an Acumatica-Certified Application (ACA). In addition, we are also the only certified solution for integration recognized by both Acumatica and Salesforce.

We have worked with over 25 ERP systems, three CRM systems, and we are integrating new ERP and CRM systems every day so the number of systems we are developing apps for is consistently growing. Check out our list of integrations here.


#2 – Trusted By The World’s Best

The best ERP and CRM integration solution provider is also trusted by the world’s best. Commercient, for instance, is a Trusted Salesforce Partner. Here is what a few of our customers are saying about our products and services:

“For me, the best part about Commercient is the reasonable pricing, yet quality customer support. They don’t argue what can’t be done, they just make it happen. Very satisfied with the results.” Saania Khan – Baylis Medical

“With [Commercient] SYNC, our salespeople can see the customer information and accounting records, all together. That cut a huge part of the sales process for existing customers.” Parry Wang – StemCyte

“The Commercient ERP Sync is exactly what we needed to see our Sage 100 customer data in Salesforce. We migrated from Sage CRM to Salesforce and the Commercient Sync resolved our #1 issue, silo data.” Leslie Miller – Preco Electronics.


#3 – Stay Up-To-Date With The Company On Social Media

The best ERP and CRM integration provider is easy to follow. You should be able to follow their business updates on social media, giving you insight into what they’re planning. Commercient, for instance, is on Twitter and Facebook, where we regularly engage with our consumers and communicate clearly our business values and goals. We also answer any questions our customers have instantly and clear up any doubts. Additionally, we have a blog you can subscribe to, and a Sales Sauce group on LinkedIn where we offer tips, advice, insights, and entertaining posts from a sales perspective.


#4 – There To Support You

When looking for the right ERM and CRM integration provider for your business, you also have to ask yourself, “Will they support me even after the sale?” At Commercient, customer satisfaction is our #1 priority. We will support you at every stage of the acquisition process. We strive to provide the highest quality support and rapid problem resolution, as our specialists are available 24/7 to assist with questions and troubleshooting, so you can continue focusing on growing your business.


Want to move forward with SYNC, the #1 sales integration cloud platform? Let’s get started.