The goal of every business is to offer customers and clients the best products and services at the lowest possible cost, and this involves increasing operational efficiency at your business. However, increasing operation efficiency, that is improving all of your companies processes, is not always an easy task. To help out, we’ve come up with a few actions you can take to increase operational efficiency at your business.
Improve Integration Across Various IT Systems
When you have several siloed applications, your employees will have to spend most of the time acquiring a complete data view from multiple, disjointed sources. Additionally, they will be bogged down with re-entering the information from one system to another, which will take time away from their more important core duties. The key to avoiding manual, duplicative work is to ensure that your core business processes are seamlessly integrated from the front office to the back office.
Using Commercient SYNC, you can do away with having multiple databases that result in a cluttered view of your processes, and disjointed operations by integrating your CRM and ERP systems. You’ll be able to see your ERP data in your CRM, giving everyone access to the same customer information and transactions, thus making it easier to respond quickly to customer inquiries, and help streamline and increase sales.
You can also choose to connect your ERP system to the internet and over 815 other business applications, such as time card and marketing apps, using our Commercient IoT Pulse app. With all your apps synced, you will be able to automate processes, and view every aspect of your business more easily. Additionally, you will be able to improve employee engagement.
Makes It Easy For Your Employees To Collaborate
If you want to improve your operational efficiency and business processes, you should also make it easy for your employees to collaborate, especially in the digital age where more and more people are working remotely. Therefore, it is important that you invest in technology and software dedicated to keeping everyone on the same page. With Commercient SYNC, your connected CRM and ERP will keep everyone on your team, from sales to customer service to accounting, on the same page. In this way, your employees will be able to collaborate with each other effectively, and carry out business operations no matter where they are.
Provide Employees With Secure, Consistent Access To Information
Another way you can improve your company’s operational efficiency is by ensuring that employees have secure and easy access to documents, files and client information. By investing in cloud-based applications, like Commercient IoT Pulse and SYNC, all your team members can stay up-to-date with client information wherever they go, as they are able to access updates on their work in real-time in a secure environment.
Implement Mobile Technology
Another excellent way to increase operational efficiency is to adopt mobile technology. This enables members of your team to have instant communication with each other through apps and other communication tools, no matter where they are. Having mobile technology will help you eliminate the need for on-site visits, saving you a lot of time, and will allow your employees to get work done faster, ultimately saving you money.
The good news is that all of our apps, including IoT Pulse and Commercient SYNC, were created with mobile in mind, so you are able integrate your business applications and serve your customers at anytime and anywhere.
Got any more questions on how integration apps can improve your business processes? Contact us today.