Hotsy Cleaning Systems Leverages Commercient SYNC For Sage 100 And Salesforce To Track Sales and Managing Inventory
Hotsy Cleaning Systems in Des Moines, Iowa, specializes in manufacturing and distributing pressure washers. They also handle warranty (and out of warranty) repairs. They recently upgraded their sales system to Salesforce, and leverage Sage 100, in addition to barcoding from Gimbal Barcoding to better track inventory.
The business utilizes Commercient SYNC to connect their Sage 100 and Salesforce data, along with parts that have been barcoded, to help track inventory, warranties, sales, service, and more.
“With Salesforce we have been able to connect [Sage 100] with our CRM [through Commercient SYNC]. Our employees have greater access to data than previously and we can do more with that data.”
“When the sales reps sell something, they’ll be able to scan it, import it into an order or work order, sync it through Commercient into our Sage system so that we’ll have the sales order in the system. They can take payment on it [at time of service].”
Hotsy’s next step is using Commercient’s Sync2Pay solution to take immediate and secure payment in the field. Previously, the company would have to invoice, and payment could take days or even weeks. Now, it’s immediate.