How To Get The Most Out Of Your ERP System

Want to get the most of out of your ERP system? We’ve got three tips that will help you choose and deploy your ERP system and decrease the likelihood of failure.

Make Sure You Select The Right Vendor

Choosing the right ERP vendor can be overwhelming, and many businesses fall into the trap of    jumping at the first ERP vendor they find, and end up feeling frustrated and disappointed. You don’t want to fall into this trap.

The best way to avoid this is to make sure you take the time to determine your business needs, and do your research before making any selection. You should consider the cost and time that it will take to implement the system and also look at the vendor’s company culture, consistency and customer success rates. Also, you should pay attention to the vendor’s options for user education and training, because your knowledge of the software’s functionality is imperative to the success of your ERP implementation.

Again, not every ERP solution may be right for your business, so take the extra time to strategize and do your research. You’ll be glad you did.

Maximize Training

We’ve found that one of the biggest mistakes businesses and organizations make in leveraging ERP software is they don’t provide enough training. According to authors Dr. Jill O’Sullivan,‎ John Rico, and Dennis Goldensohn in their book How to Consider, Select and Implement an ERP System, “People are one of the hidden costs of ERP implementation.  Without proper training, about 30 to 40 % of front-line workers will not be able to handle the demands of the new system.”

When your users are well-trained, they will be able to contribute more to the overall success of your ERP software initiative. So, be sure to train all users during the initial implementation, and then work with your ERP vendor to set up an ongoing training program for existing users, as well as new employees.

Don’t Hesitate To Integrate Your System

You’ve probably heard us say it before, and we’ll say it again – don’t hesitate to integrate your ERP system. At Commercient, we offer many ways for you to do just that. For instance our SYNC app allows you to connect your ERP and CRM systems, syncing the data at your desired frequency. This will give your sales and accounting teams access to valuable data, which can Streamline your processes, sales, and customer service.

Additionally, it’s customizable to your company’s unique needs, and is also easy to use, as there is no custom coding or mapping to manage on your end. And, you have easy-access to customer data when and where you need it.

Apart from SYNC, there is also Commercient IoT Pulse which provides connectivity with more than 815 Apps for your ERP.  This means that you can automate tasks, like sending out emails instantly when customers input a new order or generate a new invoice. The app provides integration with MailChimp so you can send new product information to all your customers.

Now that you know a little bit more about how to get the most out of your ERP system, contact us and we’ll help you integrate your ERP system today.