Ex-Guard Industries manufactures grille and bumper guards for semi-trucks. They sell through an extensive dealer network across the U.S. and parts of Canada.
Their guards are popular among many reputable fleets due to their proven durability, strength, and ease of use.
- Ex-Guard specializes in manufacturing grille and bumper guards for semi-trucks, with distribution across the United States and parts of Canada. They are based in Des Moines, Iowa, and use SYSPRO to help manage their operations.
- The business implemented Salesforce, the top CRM provider in the world, to assist in modernizing their sales system. Unfortunately, data between SYSPRO and Salesforce was siloed.
- To help with integrating SYSPRO and Salesforce, Ex-Guard selected Commercient SYNC, the #1 data integration platform for sales. They chose SYNC after careful research and Commercient’s five-star rating on the Salesforce AppExchange.
- Challenge
- Ex-Guard needed to modernize their sales processes
- Data was siloed in SYSPRO and Salesforce, and integration is necessary
- Ex-Guard wanted to save time usually spent on double data-entry and time consuming tasks that reduced their sales team’s productivity
- Solutions
- Salesforce, the top CRM platform in the world
- Commercient SYNC, the #1 data integration platform for sales
- Commercient’s two-way SYNC
- Results
- Their Sales team doesn’t need to rely on spreadsheets to save customer and lead information
- Sales can now access customer information, sales history, invoices, inventory, serial numbers invoiced, and more, directly in Salesforce
- New and updated accounts, new sales orders, and BOM created in Salesforce are SYNC’d to SYSPRO. That way, they improved their customer care
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