“The SYNC’d data is the tip of the iceberg of what we can do with reports, analytics, and even purchasing trends.”
Scott Gurley, General Manager at DoRodo
DoRodo uses Sage 200 Pro to manage operations and finance. To help modernize their sales and marketing processes, the company leveraged Salesforce Enterprise, along with Sales Cloud, Service Cloud, Tableau CRM (formerly Einstein), and others.
Their Sage 200 Pro and Salesforce data remained siloed, and they chose Commercient SYNC, the #1 data integration platform for sales, to get a full view of sales, customers, and marketing.
The sales team at DoRodo can view Sage 200 Pro data directly in Salesforce Enterprise, thanks to SYNC. This includes customer information, sales history, invoicing, products, contacts, price levels, BOM (Bill of Materials), AP Purchase Order, work orders, inventory, and much more. This helped improve efficiency by 35 to 40%.
“Our operations manager wasn’t able to see the full data cache of products and all their different fields until they were SYNC’d from Sage 200 Pro to Salesforce,” explained Scott Gurley, General Manager at DoRodo.
Read the full customer success story.
About the company
DoRodo is the North American operations for Schioppa, FOOT MASTER, and Twin Wheel Caster Solutions. DoRodo brings together the best quality casters and wheels from around the world to North America.
- Challenge
- Implement a state-of-the art CRM
and business tools - Integrate DoRodo’s siloed Sage 200
Pro and Salesforce data - Help give the teams at DoRodo, including sales, access to customer information
- Solutions
- Salesforce Enterprise, the top CRM
solution in the world - Commercient SYNC, the #1 data integration platform for sales
- Easy access to Sage 200 Pro data
within Salesforce Enterprise
- Results
- DoRodo’s sales processes were
streamlined and modernized - The company has a clear picture of
sales, products, customers, and marketing - Data centralized in Salesforce, so
team members worldwide access customer data