The 17th Dreamforce event came to an end this previous Friday 22nd November 2019. Our founders, Richard Jenkins, John Angove, and Corinne Allgaier as well as our Head of Partnerships Noah Thomas and Paul Barry, Senior Solutions Engineer were all in attendance. Over the four days, our team met with 18 potential customers, partners and loyal clients. Meeting with current clients allows us to gain valuable feedback. 

“Our customers love that we proactively monitor the synchronization” – John Angove CFO

We kept all of our follwers updated on Facebook, Twitter, Instagram and LinkedIn. In case you missed it, below are some of the highlights.

Some Big Announcements From Dreamforce

Salesforce introduced the new Customer 360 Truth. Which allows companies to compile all of their data across all sources so they can build an origin of truth about their customers. We at Commercient we look forward to integrating multiple ERPs with 360 truth.

They also announced a new analytics solution Salesforce’s Tableau. It is the complete analytics solution for everyone, everywhere, with any data.

The new Salesforce Mobile App provides a powerful user experience enabled by Einstein, with advanced analytics and features exclusive to iOS, including Siri shortcuts and Face ID.

Trailhead GO is the pioneer mobile app for Trailhead. Trailblazers can learn anywhere and at any time with more than 700 learning modules.

The new Salesforce Mobile SDK allows developers to quickly build and deploy native Salesforce apps for iPhone and iPad devices.

Einstein Voice Assistant: Einstein Voice Skills allows Salesforce admins to create custom versions of the Voice Assistant for every user. Voice-enabled AI makes gaining smart business insights easy.

Salesforce is expanding its partnership with Microsoft and Amazon Web Services, which will improve customer service from every angle.

What We Loved About Dreamforce

The commercient team enjoyed listening to the innovative journeys of fellow Trailblazers. We were able to learn new ways to be more sustainable in our business practice and in our personal lives. We witnessed the fascinating discussion between U.S. President Barack Obama and Salesforce Co-CEO Marc Benioff. On the 20th of November we saw Beck and Fleetwood Mac perform at the awesome Dreamfest UCSF Benioff Children’s Hospitals charity concert.

If you missed us at Dreamforce this year feel free to contact us with any queries you may have. Commercient is looking forward to next year’s Dreamforce occurring between the 9th – 12th November 2020.