“Certified Slings has experienced a 20% growth in revenue thanks to SYNC.”
– Alison Kavchuk, Senior Consultant at the RVR Consulting Group
Certified Slings & Supply leveraged Salesforce Professional to modernize their processes and improve the management of opportunities, customers, leads, and more. They use Infor Distribution SX.e for operations and finance.
The sales team needed visibility into Infor Distribution SX.e from within Salesforce. Commercient SYNC, the #1 data integration platform for sales, worked to expertly connect their ERP and CRM systems.
Certified Slings & Supply access Infor Distribution SX.e data directly in Salesforce Professional, thanks to SYNC. This includes customer account records, sales orders, multi-ship addresses, invoicing, item master, quote header & detail, contacts, customers’ salesperson code, and more. This also helps with customized products.
“Since the SYNC implementation, Certified Slings has experienced a 20% growth in revenue,” said Alison Kavchuk, Senior Consultant at the RVR Consulting Group. “They have a more comprehensive view of the opportunities that were created in SXe and can more easily manage prospects and their respective pipeline.”
Read the full customer success story.
About the company
Certified Slings & Supply is a leading manufacturer and distributor of lifting, towing, tie-downs and safety products.
- Challenge
- Replace a previous CRM with a state-of-the-art solution
- Provide Infor Distribution SX.e data directly in Salesforce
- Continue enhancing Certified Sling & Supply’s processes
- Solutions
- Salesforce Professional, the world’s top cloud-based CRM
- Commercient SYNC, the #1 data integration platform for sales
- Commercient SYNC and Salesforce Professional
- Results
- Certified Slings & Supply modernized processes
- The sales team can access important ERP data in CRM, saving time
- The team has a complete picture of sales, marketing, and customers