“SYNC ensures any new customers that are in Sage are also registered on the website via Shopify.” 

– Angel Santos, Art Director at Capsmith

Capsmith replaced a previous ecommerce solution with Shopify, a leading global commerce company. Their B2B clients have an online shopping experience very similar to B2C shoppers. For operations and finance, the company utilizes Sage 100.

The company worked with Commercient SYNC, the #1 data integration for sales, to connect data between Sage 100 and Shopify.

Clients can easily make B2B purchases on Capsmith’s website, in part thanks to Sage 100 data being SYNC’d to Shopify by Commercient. This information includes Customers, Products, Prices, and Inventory.

New Accounts, New Orders, and Payment Info created in Shopify are SYNC’d to Sage 100, saving time and avoiding double data entry.

“If a customer creates a brand new account on our website and places a new order, the info is SYNC’d and automatically creates a new customer in Sage” said Santos. “It also SYNC’s the orders into that customer’s P.O.’s the inventory.”

Read the full customer success story.

About the company

Capsmith is an American owned and operated headwear manufacturing and wholesale production company.