The world is constantly changing and that means technology is too. eCommerce allows users to shop online on any electronic device, from any location, at any time and this gives businesses the advantage because processes are more efficient.

With that being said, eCommerce allows things or services to be traded, sold, or bought, allowing users to shop or conduct business online. eCommerce also entails assisting startups, small businesses, and large companies in selling their items which can help many industries like manufacturing, food, pharmaceutical, etc to provide what stock there is, the quantity and quality, disclosing the information, and to help determine costs

There are products that come with another set of products, usually called product kits. Is it possible to offer a smoother, Amazon-like shopping experience for these kinds of products? With Commercient SYNC, it’s a YES! 

How much money does a company lose if:

  • The product and product kits are shipped to an incorrect address?
  • The customer receives the wrong product kit?
  • Product kits being dispatched with the wrong parts?
  • And many other problems…

Then, the customer gets upset, needs to return the product, shipping will have to be covered, and stock information might not be up to date to process the return or the re-shipping of a product and product kits.

Businesses lose customers and money this way, and now that the competition is fierce no company can afford to do that. What if there is a better way? What if your staff and customers had access to up-to-date information about products and product kits?

Commercient does not only SYNC standard objects like invoices, accounts, products, companies, deals, or sales orders, but also:

  • ERP BOMs
  • ERP Kits
  • ERP Formulas or Recipes
  • ERP Batch 
  • Assemblies, and more. 

These can be grouped together and called Product Kits. For example, companies that make use of these are SAP or NetSuite.

Commercient has defined what these are and how they can help your sales teams. 


BOMs stand for Bill of Materials, but they are also known as product structure or production recipes within the manufacturing industry, BOMs are also found in distribution companies. They are considered to be individual items that will become finished products. Let’s use this example if a bicycle needs to be made (as the finished product), the materials to use to make the bike will be the tires, chains, brakes, pedals, seats, and so on. These materials are known to be BOMs.

In the sales process, you will find BOMs in the presales category because it deals with inventory. BOMs can help the sales team by providing the data needed to manage and track what is in stock as well as, estimate costs.

ERP Kits

Kits like BOMs are found in the manufacturing and distribution industries. These are known to be the finished product as numerous items are combined together. These kits are then labeled with serial numbers. An example will be a chair, a basket full of fruit, or even a car.

ERP kits can help sales teams by providing all the material details to show what the finished products are made up of. These can also help salespeople automatically determine the price for an item without manually calculating the price. If needed, salespeople are able to disclose the items if they need to do so. By having all this information right at your fingertips, salespeople will be able to supply the item because they can see it in stock. It makes selling, pricing, and ordering easy!

ERP Formulas/Recipes

Formulas/Recipes are found in the food, chemical, pharmaceutical, perfume, and beverage industries and they consist of ingredients/materials, quantities, weight, and method.  Using formulas and recipes, it will help produce what is needed and to ensure the product is the same. For example, if a batch needs to be made that weighs 100,000 KG, the ERP will ensure the right weight, method, and ingredients/materials are used. Moreover, by having formulas and recipes in your ERP, it will be protected due to access control, quality control will be maintained, nutritional content will be disclosed, compliance can be maintained and costs can be determined. 

ERP Batch

Just like formulas and recipes, ERP batch is used in food, chemical, pharmaceutical, and beverage industries. This type of process helps create products that use formulas or recipes and maintains the integrity of the product. In the food industry, for example, regulations and clients’ needs change constantly and ERP batch can assist in producing quality products to meet those changes.

ERP Assemblies

Assemblies are used in manufacturing and distribution industries as it involves taking components and using them, to make finished products. This can help with the sales process because the quality of the goods turns out better, costs are reduced, and the efficiency to produce ready-made products increases.


When it comes to using an ERP it can have different functionalities than the CRM or eCommerce your business is using. The CRM or eCommerce system may not have Products Kits functionality to improve your sales process. There are solutions for these circumstances that Commercient SYNC caters to and we can sync your data in a fashion that best achieves your goals and will work in conjunction with your CRM or ERP consultant to meet your expectations.

If you want to integrate one of the Product Kits into your CRM or eCommerce to contact one of our representatives, click here.